Category Archives: Tips & Tricks

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Sharing the Things You Love

Often we talk about sharing in the context of social media but rarely do we attach emotion  to what we are doing.  What many people forget is that in order for social media to be effective emotion is what binds us to great content.

This weekend is Valentines weekend and we are all thinking about sharing something with the people we love the most. Capturing the moment is almost as important these days as sharing the moment in the first place.

Here are some top tips on how to capture those special moments in pictures so that you can share and save them online forever.

  • Instinct – Sometimes you just know that the moment you want to capture is coming up. Trust your instinct, get your camera/ phone out and snap away.
  • Trust – Build up a relationship with the person in front of the camera and you will get much better shots.  Get to know the person and what they feel comfortable with. Make them feel at ease by talking to them about things that they have a passion for.
  • Patience – Often especially with animals you need to be patient and just wait for the moment to spring up for you to capture it perfectly. You may take 50 pictures but the one you have waited for is often the very last one you capture.
  • Story Telling – Every picture tells a story.  Share the story by putting a series of images together.

When you have got that perfect picture you want to share it with your friends and family.  If you have an image story why not use the gallery options to show multiple images which tell your story!

To ensure you never lose the moments that you shared on social media download Digi Me and save those moments forever.

Digi Me Instagram Filters

How to find out which Instagram Filters You Use Most Often

Back in December Instagram added 5 new filters to their image options.  Some of you may not have noticed them but they are: Slumber, Crema, Ludwig, Aden & Perpetua.  For the photo enthusiasts out there this came as great news but it is always interesting to know which filters you use most often. Saving you time trawling through them all and finding just the ones you know you really like.

How to find your most used Instagram filters

So here’s that all important information on how you can find out just which filters you use most often.

Step 1.

Download Digi Me (formerly SocialSafe) from our website. The free version will work just fine for this.

Step 2.

Connect your Instagram account and then sync it using the sync button.

Digi Me Instagram Filters Sync Button

Step 3.

Go to Insights where you will find three different insights section.  The one you are looking for is Instagram Filters.

Digi Me Instagram Filters Insights

Step 4.

Go to the most used tab and scroll down. You will find a pie chart showing your most used filters and if you scroll down even further as a bonus you will see your most popular images based on your most used filters.

Digi Me Instagram Filters Filter Usage

Bonus Step

If you just want to see your most recently used filters go to the calendar icon at the top and select your date range or a time period and voila! Now you can see a subset based on your time period!

Digi Me Instagram Filters Date Time Picker

Managing your Reputation – Tips and Tools

As the internet gets older so does our online digital footprint which builds up our online reputation.  Over time our online reputations have become more important on both a professional and personal basis.  Companies now look to our social media accounts to see if we have a presence there, they look at  what our behavior is like and how that will affect their companies. Companies too are protecting their own brand reputation online as this is what they use to trade on.

This article will detail some tips around how to manage your online reputation and provide links to a few useful tools that may help you to clean up you reputation online should you need to!

Top Tips for Managing Your Online Reputation

  • Monitoring your reputation – whether you are an individual looking for a job or a company looking to understand how you are seen by others online you need to consider monitoring your reputation but what tools can you use to do this. Well simply one of the most useful tools about is Google Alerts. Just enter your search criteria and see what news and key search data comes up on you or your company. Also consider including key company employees in these alerts so that you can see who has influence within your company.
  • Repairing the Damage – So you’ve seen some content that you really think is damaging your reputation.  Here are some ways to fix the damage.  If it is content that you own. Remove it and then ask for the content to be taken down by the relevant search engines. For example Google has a page removal tool in its webmaster tools.  If the content is owned by someone else try getting in contact with them and requesting that it is taken down. If the content is defamatory you may wish to consider a cease and desist request through a lawyer.
  • On Social Media – Monitor all the comments on your social media channels including your blog. Comments from competitors or that are negative towards you or your company/ products are not necessarily a bad thing if you respond reasonably and quickly.  Leaving the comments to fester or responding overly defensively or in an unreasonable way will leave a lasting mark on your social channels. If there is a user that is constantly just leaving negative comments that aren’t constructive consider moderating the user or banning them from your page or blocking them from your channels.
  • Deleting content – If you are going to delete comments or content on your social networks it is worth considering taking a copy/ snapshot of what was up there before you delete it in case for any reason you need evidence of what had happened. Compliance can also be another good reason to back up your content before removing it from social media sites.  You can use tools like Digi Me by Socialsafe to do these backups and they do follow compliance standards.

If you have some top tips for managing your online reputation or have a story to share about how you have done this, share it in the comments area below.

And remember if you liked this article share it with your colleagues and friends using our sharing buttons!

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Friday Fun: First Facebook Profile Pics

The big Facebook meme of January 2015 to date is one where you go back through all your past Facebook Profile images and set your profile picture back to the very first profile picture that you used when you set up on the site. Have you tried that yet?

For some of us where we have literally hundreds of profile pictures that we have to look back over this can be a real pain.  And since everyone is doing it, it seems a shame to just copy everyone else.

What if you could really have some fun.  Why not go back to your first ever Facebook Image post… or even go back and find your first Facebook update and reshare that.  Wouldn’t that be so much cooler than just your profile pic.  In fact it would have your friends wondering how on earth you did that… Well quite simply use Digi Me and go right back through your Facebook content to find those first posts quickly and easily.

All you need to do once you have connected your Facebook account and syncronised it is go to the journal and select only Facebook data. Select lifetime for the time span initially which will then tell you the date that you first started using Facebook.  Then once you know your start date just select that day instead of lifetime and you have your first day of content! Enjoy!

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How to Capture Your Facebook Page Content Using Digi Me

One of our lovely Twitter followers yesterday asked about whether our tool enabled you to capture your Facebook Page content.  The quick and easy answer to the question is yes of course and yes this does include the comments on each post as well as images.

How do I do that?

The answer here is simple.  In much the same way as you add your Facebook Profile to your account you can add any Facebook Page that you manage.  Each Page that is added counts as an additional account.

Step 1.

Go to Settings and select “Add an Account”. You will then see the following account view showing your current accounts that you already have connected and the option to add your Facebook Page Account.

 

Add FB Page Step 1

 

Select “Add your Facebook Page Account”.

Step 2.

You will then be asked to authorize SocialSafe to access your data. Click “Authorise Now” and you will then be asked to log into Facebook if you aren’t already logged in.

Add FB Page Step 2

 

Step 3.

You will then be presented with a list of Facebook Pages that you manage. Click on the page that you wish to add.

That’s it.  Now your page data will show up and you can review your page insights with our software in the same way as you would your Facebook Profile content.

Try SocialSafe

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How to Find Your Most Popular Content From 2014

With the year coming to an end very soon social media sites like Facebook and Twitter are offering year in review services to give you a summary of what they determine as your annual highlights.  But what if you want to see your most popular content across all your social media accounts for 2014.  How do you do that?

Well download SocialSafe and we’ll run you through just how to do that in a few simple steps!

Step 1.

Once you have downloaded SocialSafe and connected to your accounts just browse to insights.

insights

Step 2.

Select most popular from the options in the insights section.  By default this shows your most popular content across all your social networks for just this week.  So next we need to expand that date range.Most Popular

Step 3.

Select this year from the date range option and you will be shown this year’s most popular content.  If you are already in 2015 when you are reading this just select last year and you will find all your most popular content form 2014.date range

Bonus

If you only want to find out the information above for a single account or just some of your social media channels just select the accounts that you want to use rather than the default which is all accounts.

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5 Top Social Media Tips for Christmas

If you are anything like me then you will find that you never have enough time in the day to do everything you need to get done and be online 24/7.  So how do you work around this problem.

Whether you are on social media for work or just to keep in touch with friends and family these tips should be useful.

  1. Share Historic Content – If you don’t have time to capture a moment or come up with something fun and piffy why not look back at what you were doing this time last year? Often you find great ideas or even great content that is still worth re-sharing with your friends and family! (Digi Me has this build in so why not give it a go.)
  2. An Image Speaks Volumes – Images are often more powerful than words… When wishing your friends and family Merry Christmas or Happy New Year why not say it in words… Find your favourite Christmas Card or capture a festive scene whilst out shopping and save it for the big day!
  3. Instagram Christmas Dinner – Why not share your Christmas dinner with others? After all social media was originally thought of as sharing what you ate for lunch.  Have some fun and virtually toast your friends, family or colleagues!
  4.  The Gift of Giving – Often people forget that Christmas time is a time for giving back.  Why not share your favourite charities Christmas message or donate your social media channels to these causes.
  5. Rushing From Here to There – Christmas day can be busy and stressful. How can I fit all these ideas into my day and make them happen in a timely fashion?  Why not schedule your content.  Facebook has the option built in and you can use services such as HootSuite or Buffer to schedule your content.  These are invaluable when you just don’t have time to think on a really busy day. Just remember to look back after so that you can see all those nice messages and reply to those really important ones.

If you found these tips useful please share them!

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Friday Fun: Searching Your Social Data

It’s that time of the week! It’s Friday and that means it’s time for some Friday fun!  This Friday we are going to have fun with our social data and search!

With Digi.Me (formerly SocialSafe) you can search through all your social media content to find pretty much anything that you have shared with your friends, family and colleagues.  Your challenge for this week is to give search a try and see if you can find a social media update that has the word Christmas in it!

FridayFun

Remember to share your finds with us on Twitter or Facebook using the hashtag #FridayFun.

How To Download Facebook Messages – Slideshow Guide

One of our most continually popular topics on this blog is how to download Facebook Messages. This is probably old news to most of our users, but for anyone just getting to grips with the product or anyone who hasn’t heard of SocialSafe before, you are able to download all of your Facebook Messages to your own machine using the SocialSafe social media back up tool.

We recently put together a Slideshare on this walking you through how to get set up with SocialSafe, how to download your Facebook Messages and how to do more with them once you have your messages stored on your own machine:

Here are the text instructions in full:

1. You can download your Facebook Messages using an application called SocialSafe. Download SocialSafe for free from http://socialsafe.net/download

2. Once you’ve installed SocialSafe, add your Facebook account to your SocialSafe journal by clicking on ‘Add Your Facebook account’, and logging in via Facebook’s login box.

3. After adding your Facebook account, make sure that you have Messages selected, then click ‘Sync Account Now’ to start downloading your content. SocialSafe will now download your Facebook content, including your Messages, to your own machine.

Your privacy matters to us

4. Once the sync has completed, go to the ‘Accounts’ page and click on three bars icon for your Facebook account. This will open the drop-down menu, showing you all the different types of content you have backed up from your Facebook account. From here you can select ‘Messages’.

5. You can now view each of the message threads that you are part of, whether they are with individuals or part of group conversations. Your conversations are listed chronologically by the time and date of the last message in the thread. The default setting is to show the most recent threads first, but you can reverse the order by clicking the double-arrows in the top right corner. Clicking on a thread will open the entire message history with that person/group.

6. Clicking on the Search bar allows you to find any word or phrase in your entire Facebook Message history… Great for those times when you can’t remember who it was that recommended that restaurant to you, or for settling a bet that was agreed upon a long time ago!

7. Clicking on the icon in the top right corner of SocialSafe will enable content selection. Once you have selected a message, or messages you can:

– Add them to a Collection
– Hide them
– Export them to PDF
– Export them to File

In addition to the Slideshare presentation we also have a selection of tutorial videos that can be found on our YouTube Channel which will help you get the most out of the additional features found within your SocialSafe library.

Company Social Media Records Required For Litigation – Are Yours Easily Accessible?

social media legal complianceWe’ve long been talking about the importance of businesses keeping their own records of the content from their social media profiles. Just last week there was another Facebook outage which serves to remind us all that this information is not evergreen if solely held by third-parties.

The need for archiving social media data is further underlined by the findings of a litigation trends survey conducted earlier this year by Norton Rose Fulbright. The research, undertaken in April 2014, found that 20 percent of the companies surveyed had to preserve or collect data from social media accounts in a dispute or investigation. To put this into context, five years ago that number was almost nonexistent.

While some of the major social networks do offer an export of data, it’s not always in an easily reusable format, nor is it available immediately upon request. As Robin Harris quite rightly stated in his recent ZDNet article – Are you on top of social media data? – the real value in having an archived record of your social media data is in being able to search across that data to find something that may have been said some time ago.

Here at SocialSafe we recognise that finding a particular item or piece of information can be like looking for a needle in a haystack. So that’s why we’ve added extra features such as the Advanced Search and the Calendar to the SocialSafe application, giving you greater control and the ability to search for keywords and phrases with the added granularity of being able to refine your search by network and specific content type, as well as searching within customised date ranges.

We also understand that for a lot of businesses, archiving and record keeping is not something that they’d preferably be allocating too much time and resource to. We’ve tried to make archiving social media content for businesses as easy as possible with the Scheduler, which allows you to back up your content automatically, meaning that you don’t need to think about it until it’s time to find something.

With social media becoming an increasingly significant part of almost every business’ communication and marketing efforts, it’s no surprise that occasionally that content comes under scrutiny. Make sure that you’re able to find and reproduce whatever you need, when you need it, by keeping your own archive of your content with SocialSafe.