Category Archives: Tips & Tricks

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Friday Fun: First Facebook Profile Pics

The big Facebook meme of January 2015 to date is one where you go back through all your past Facebook Profile images and set your profile picture back to the very first profile picture that you used when you set up on the site. Have you tried that yet?

For some of us where we have literally hundreds of profile pictures that we have to look back over this can be a real pain.  And since everyone is doing it, it seems a shame to just copy everyone else.

What if you could really have some fun.  Why not go back to your first ever Facebook Image post… or even go back and find your first Facebook update and reshare that.  Wouldn’t that be so much cooler than just your profile pic.  In fact it would have your friends wondering how on earth you did that… Well quite simply use Digi Me and go right back through your Facebook content to find those first posts quickly and easily.

All you need to do once you have connected your Facebook account and syncronised it is go to the journal and select only Facebook data. Select lifetime for the time span initially which will then tell you the date that you first started using Facebook.  Then once you know your start date just select that day instead of lifetime and you have your first day of content! Enjoy!

Facebook img

How to Capture Your Facebook Page Content Using Digi Me

One of our lovely Twitter followers yesterday asked about whether our tool enabled you to capture your Facebook Page content.  The quick and easy answer to the question is yes of course and yes this does include the comments on each post as well as images.

How do I do that?

The answer here is simple.  In much the same way as you add your Facebook Profile to your account you can add any Facebook Page that you manage.  Each Page that is added counts as an additional account.

Step 1.

Go to Settings and select “Add an Account”. You will then see the following account view showing your current accounts that you already have connected and the option to add your Facebook Page Account.

 

Add FB Page Step 1

 

Select “Add your Facebook Page Account”.

Step 2.

You will then be asked to authorize SocialSafe to access your data. Click “Authorise Now” and you will then be asked to log into Facebook if you aren’t already logged in.

Add FB Page Step 2

 

Step 3.

You will then be presented with a list of Facebook Pages that you manage. Click on the page that you wish to add.

That’s it.  Now your page data will show up and you can review your page insights with our software in the same way as you would your Facebook Profile content.

Try SocialSafe

insights

How to Find Your Most Popular Content From 2014

With the year coming to an end very soon social media sites like Facebook and Twitter are offering year in review services to give you a summary of what they determine as your annual highlights.  But what if you want to see your most popular content across all your social media accounts for 2014.  How do you do that?

Well download SocialSafe and we’ll run you through just how to do that in a few simple steps!

Step 1.

Once you have downloaded SocialSafe and connected to your accounts just browse to insights.

insights

Step 2.

Select most popular from the options in the insights section.  By default this shows your most popular content across all your social networks for just this week.  So next we need to expand that date range.Most Popular

Step 3.

Select this year from the date range option and you will be shown this year’s most popular content.  If you are already in 2015 when you are reading this just select last year and you will find all your most popular content form 2014.date range

Bonus

If you only want to find out the information above for a single account or just some of your social media channels just select the accounts that you want to use rather than the default which is all accounts.

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5 Top Social Media Tips for Christmas

If you are anything like me then you will find that you never have enough time in the day to do everything you need to get done and be online 24/7.  So how do you work around this problem.

Whether you are on social media for work or just to keep in touch with friends and family these tips should be useful.

  1. Share Historic Content – If you don’t have time to capture a moment or come up with something fun and piffy why not look back at what you were doing this time last year? Often you find great ideas or even great content that is still worth re-sharing with your friends and family! (Digi Me has this build in so why not give it a go.)
  2. An Image Speaks Volumes – Images are often more powerful than words… When wishing your friends and family Merry Christmas or Happy New Year why not say it in words… Find your favourite Christmas Card or capture a festive scene whilst out shopping and save it for the big day!
  3. Instagram Christmas Dinner – Why not share your Christmas dinner with others? After all social media was originally thought of as sharing what you ate for lunch.  Have some fun and virtually toast your friends, family or colleagues!
  4.  The Gift of Giving – Often people forget that Christmas time is a time for giving back.  Why not share your favourite charities Christmas message or donate your social media channels to these causes.
  5. Rushing From Here to There – Christmas day can be busy and stressful. How can I fit all these ideas into my day and make them happen in a timely fashion?  Why not schedule your content.  Facebook has the option built in and you can use services such as HootSuite or Buffer to schedule your content.  These are invaluable when you just don’t have time to think on a really busy day. Just remember to look back after so that you can see all those nice messages and reply to those really important ones.

If you found these tips useful please share them!

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Friday Fun: Searching Your Social Data

It’s that time of the week! It’s Friday and that means it’s time for some Friday fun!  This Friday we are going to have fun with our social data and search!

With Digi.Me (formerly SocialSafe) you can search through all your social media content to find pretty much anything that you have shared with your friends, family and colleagues.  Your challenge for this week is to give search a try and see if you can find a social media update that has the word Christmas in it!

FridayFun

Remember to share your finds with us on Twitter or Facebook using the hashtag #FridayFun.

How To Download Facebook Messages – Slideshow Guide

One of our most continually popular topics on this blog is how to download Facebook Messages. This is probably old news to most of our users, but for anyone just getting to grips with the product or anyone who hasn’t heard of SocialSafe before, you are able to download all of your Facebook Messages to your own machine using the SocialSafe social media back up tool.

We recently put together a Slideshare on this walking you through how to get set up with SocialSafe, how to download your Facebook Messages and how to do more with them once you have your messages stored on your own machine:

Here are the text instructions in full:

1. You can download your Facebook Messages using an application called SocialSafe. Download SocialSafe for free from http://socialsafe.net/download

2. Once you’ve installed SocialSafe, add your Facebook account to your SocialSafe journal by clicking on ‘Add Your Facebook account’, and logging in via Facebook’s login box.

3. After adding your Facebook account, make sure that you have Messages selected, then click ‘Sync Account Now’ to start downloading your content. SocialSafe will now download your Facebook content, including your Messages, to your own machine.

Your privacy matters to us

4. Once the sync has completed, go to the ‘Accounts’ page and click on three bars icon for your Facebook account. This will open the drop-down menu, showing you all the different types of content you have backed up from your Facebook account. From here you can select ‘Messages’.

5. You can now view each of the message threads that you are part of, whether they are with individuals or part of group conversations. Your conversations are listed chronologically by the time and date of the last message in the thread. The default setting is to show the most recent threads first, but you can reverse the order by clicking the double-arrows in the top right corner. Clicking on a thread will open the entire message history with that person/group.

6. Clicking on the Search bar allows you to find any word or phrase in your entire Facebook Message history… Great for those times when you can’t remember who it was that recommended that restaurant to you, or for settling a bet that was agreed upon a long time ago!

7. Clicking on the icon in the top right corner of SocialSafe will enable content selection. Once you have selected a message, or messages you can:

– Add them to a Collection
– Hide them
– Export them to PDF
– Export them to File

In addition to the Slideshare presentation we also have a selection of tutorial videos that can be found on our YouTube Channel which will help you get the most out of the additional features found within your SocialSafe library.

Company Social Media Records Required For Litigation – Are Yours Easily Accessible?

social media legal complianceWe’ve long been talking about the importance of businesses keeping their own records of the content from their social media profiles. Just last week there was another Facebook outage which serves to remind us all that this information is not evergreen if solely held by third-parties.

The need for archiving social media data is further underlined by the findings of a litigation trends survey conducted earlier this year by Norton Rose Fulbright. The research, undertaken in April 2014, found that 20 percent of the companies surveyed had to preserve or collect data from social media accounts in a dispute or investigation. To put this into context, five years ago that number was almost nonexistent.

While some of the major social networks do offer an export of data, it’s not always in an easily reusable format, nor is it available immediately upon request. As Robin Harris quite rightly stated in his recent ZDNet article – Are you on top of social media data? – the real value in having an archived record of your social media data is in being able to search across that data to find something that may have been said some time ago.

Here at SocialSafe we recognise that finding a particular item or piece of information can be like looking for a needle in a haystack. So that’s why we’ve added extra features such as the Advanced Search and the Calendar to the SocialSafe application, giving you greater control and the ability to search for keywords and phrases with the added granularity of being able to refine your search by network and specific content type, as well as searching within customised date ranges.

We also understand that for a lot of businesses, archiving and record keeping is not something that they’d preferably be allocating too much time and resource to. We’ve tried to make archiving social media content for businesses as easy as possible with the Scheduler, which allows you to back up your content automatically, meaning that you don’t need to think about it until it’s time to find something.

With social media becoming an increasingly significant part of almost every business’ communication and marketing efforts, it’s no surprise that occasionally that content comes under scrutiny. Make sure that you’re able to find and reproduce whatever you need, when you need it, by keeping your own archive of your content with SocialSafe.

Second #FacebookDown Outage In Recent Weeks – Is Your Data Safe?

Last night the users of a social network were once again separated from the content they’d created and the conversations they’d had, after another outage restricted access to the site. The #FacebookDown hashtag spread across other social networks after users were subjected to the second Facebook outage within a few weeks.

Dislike. Thumb down sign on white background. 3d

It wasn’t an overwhelmingly long outage, with Facebook working again for most users within half an hour. Facebook later confirmed that the cause of the problem was caused by and error the team encountered while making an infrastructure configuration change. Short outage or not, if there is crucial information locked within a social network – and think of all the messages that you might need to refer to – then these sorts of outages can become very problematic:

Others took a slightly more comedic stance at the news:

The point remains that whenever you don’t have a copy of your content, then you can never be fully in control of it. Yesterday’s outage – along with other recent instances of social network downtime – only serves to highlight the importance of keeping a backup of your content.

SocialSafe allows you to download your social network posts, pictures, messages and more, directly to your own PC or Mac. Once there, you have the freedom to browse, view, search and do more with that content. The built-in features such as Collections, Insights and PDF Export really do put you in control of your content.

To start backing up your content now, download SocialSafe for free.

How To Back Up Your Instagram Hyperlapse Videos

Instagram has just released Hyperlapse – a standalone app allowing you to create simple time-lapse videos – and with SocialSafe you can back these up to your own library, along with any comments and likes.

Hyperlapse is pretty much as simple as point, shoot, share, except you get to choose the speed at which the movie plays. Aside from the variable clip speed, the only other frill is the automated video stabilisation that should hopefully avert any motion sickness you might encounter from particularly shaky camera work. If you choose to share the video in Instagram, then you can add as filters as you would with any other Instagram video.

In a blog post announcing the new app, Instagram said: “We designed Hyperlapse to be as simple as possible.”

There’s no need to sign up either.  Once you’ve recorded your clip and chosen the speed (you can choose from 1x, 2x, 4x, 6x, 8x, 10x, or 12x), the video is saved to your camera roll and you then have option to share it to Facebook or Instagram. So there’s no need to worry about building up your followers/friends on a new platform.

Want to see Hyperlapse in action?

20 Creative Hyperlapses From Instagram’s New App

What this also means is that if you publish your videos to Instagram, you can back up Hyperlapse videos with SocialSafe! Just as existing Instagram photos and videos can be downloaded to your SocialSafe library, any Hyperlapse videos you publish to Instagram will also be backed up – along with the comments and likes.

If you’re using our Instagram companion app ‘Likes’ (available in the app store – only for iOS at this moment), you’ll also be able to save to your iPhone any Hyperlapse videos from other users that you have liked on Instagram.

You can back up your own Instagram account, as well as your content from a number of other social networks, by downloading the SocialSafe desktop app.

Financial Conduct Authority Says Firms Should Keep Offline Records

New guidelines published by the Financial Conduct Authority have specified the importance of keeping a record of social media communications and interactions. Many industries have their own rules and regulations regarding the appropriate use of social media, and what systems companies and operators should have in place in terms of records keeping.

This new release from the FCA details some of the pitfalls of using social media to communicate with customers, and offers advisory remarks based on the different formats and norms of various social networks. On the subject of record keeping, we’d like to reproduce two of the points from the FCA document:

2.23 We remind firms of their obligations to have an adequate system in place to sign off digital media communications. This sign-off should be by a person of appropriate competence and seniority within the organisation.

2.24 Firms should also keep adequate records of any significant communications. As well as helping to protect consumers, these records enable the firm to deal effectively with any subsequent claims or complaints. Firms should not rely on digital media channels to maintain records, as they will not have control over this: social media in particular may
refresh content from time to time, with the consequent deletion of older material.

The important point to pick up on here is that firms “should not rely on digital media channels to maintain records, as they will not have control over this”. When you don’t hold the data yourself, you can never be 100% certain that nothing will happen to it, or that the ones holding the data won’t change the accessibility or ease of use.

Only by owning your own copy of the content you post  – and any subsequent interactions  – can you be fully in control of your data. SocialSafe is one such application that allows social media users to download, store, search and do more with their own copy of all the things they have said on their social networks.

Even if there are no legally binding regulations that apply to your business or industry, the FCA’s document is well worth taking a look at as it contains plenty of useful advice that can be heeded by any business, or indeed any individual. Click here to view the Financial Conduct Authority’s Guidance Consultation for Social Media and Customer Communications.