Category Archives: Using SocialSafe

How To Challenge Your Friends To An Instagram Popularity Contest

We all appreciate it when our friends ‘like’ our content on social networks. Whether it’s a status update we’ve posted or a photo, it’s always nice to get that social seal of approval on something you’ve created. However, what can be just as much fun is getting more likes than your friends when you post things!

Instagram users have been known for their competitive nature when it comes to how many likes or comments their photos get once posted to the photo sharing network. Well, with SocialSafe you can take this battle with your friends to the next level, by not only seeing which of your own photos is the most popular, but also by seeing which is the most popular photo for each Instagram filter.

View your most popular content

Once you’ve backed up your Instagram account with SocialSafe, you can use the general Insights to see which of your photos has the most likes and comments, and with the specific Instagram Insights you can learn more about your use of individual filters and how popular they are with your followers:

most instagram likes

Most popular image for each Instagram filter

With SocialSafe it’s easy to see which photo has the most likes and comments, and once you know how many your most popular image has, you can challenge your friends to see how many interactions their most popular image has! You can even set your own date ranges, so you could see what your most popular photos were each month, and then compare that information with your friends to see who gained the most likes for each time period!

Of course they’ll need to be using SocialSafe in order to see which Instagram photo is the most popular, but the application is free to use, so simply download SocialSafe and compare the number of likes with your friends!

How To View Instagrams From Your Desktop

One feature within SocialSafe that you might not be aware of, is to do with photos. You can jump to the original image on the social network it was posted to with just one click.

When viewing any of the photos backed up in your SocialSafe library, you should be used to clicking on the thumbnail to see the larger view of the photo, as well as any comments, tags and likes. One thing you may not have noticed is the ‘View original’ button (highlighted in red) just beneath the large view of each photo:

view instagram photos on your pc or mac

Clicking on ‘View original’ will open up a browser window (or tab) and take you to the social network where the original image was posted. This short video shows you how this feature works with Instagram photos, but the same principle applies for any photos backed up in your SocialSafe library:

One way you might want to utilise this functionality is by combining it with the Flashback feature. When you’re shown your most popular photo from today’s date in previous years, you might want to remind your friends of it. By clicking on ‘View original’ you can jump straight to that image on whichever network it was posted on, and you could then comment on it again, or reshare it so that your friends or those who are tagged in it get a reminder of the great memories you’ve created together.

There are many other reasons why being able to jump back to the original photos online could be useful, and we’re sure you’ll find your own! This is just one of the ways we try to enhance your experience of using SocialSafe and enjoying your content, and we’ve got plenty more to come!

SocialSafe v6.6.8 Released – Facebook Messages and Black Screen Fixes

A number of you have recently been encountering problems with downloading Facebook Messages with SocialSafe. This has been a stone in the shoe of our developers for some time, due to a number of factors external to the application itself.

Without going into too much detail, some changes made by Facebook to its API caused some messages – or entire threads – to either be duplicated or omitted when users synced content to their libraries. Other changes also affected how regularly the app could retrieve data and in what quantity, so when dealing with a high volume of messages this could slow the sync down.

However, after lots of hard work from our developers we have been able to address these issues in SocialSafe v6.6.8, which is available now. The app should prompt you to auto update upon opening, or you can click here to download the latest version.

Another problem some users may have experienced was a black overlay appearing over the app, which could not be dismissed and prevented the use of SocialSafe. We’ve also managed to fix this issue in the latest release, so if you close and reopen the application you should be able to auto-update.

We’d like to thank all our users who have helped us by reporting problems and providing us with the feedback that allows us to fix them. Quite often it’s the case that we aren’t able to replicate some of the issues that people are experiencing, so we’re extremely grateful when our users take the time to work with our developers and support team to help us solve problems that can affect the whole SocialSafe community.

So on behalf of the whole team, a big ‘thank you!’ from us, and we hope that this latest release solves any problems you may have had with Facebook Messages and/or the black screen overlay.

VIDEO GUIDE: Search Your Instagram Captions, Comments, Tags and #Hashtags

One of the cool things you can do when you download your Instagram photos to SocialSafe is to search through them by keyword or hashtag. When viewing your Instagrams within SocialSafe you can click on the Search box on the left hand side of the top bar and enter the word, name or phrase you’d like to find.

Here’s a very short video showing you how to Search Your Instagram Captions, Tags and #Hashtags:

Any photos containing your chosen search term will be displayed. Hovering over an image will show you how many comments, tags and/or likes it has, and clicking on the image will open it up in a larger view, where you will be able to see the caption, any comments, who has liked your photo and any tags associated with it.

You can also change the date range [not demonstrated in this video] to only show you images from any of the preset time periods (eg Last 7 Days, Last 30 Days, Last Year etc), or set your own custom date range.

For more tutorial videos, including how to print your Instagrams as PDFs, please refer to the SocialSafe YouTube Channel where the other aspects and functionality of the SocialSafe application are covered in greater detail.

SocialSafe v6.6.6 Released – Facebook & Instagram Login Issues Fixed

Yesterday we had to release SocialSafe v6.6.6, an unscheduled update that was necessary to address changes to both Facebook and Instagram’s login mechanisms, which would have caused issues if left unattended.

The changes made by Facebook meant that anyone trying to add a Facebook Profile or a Facebook Page to their SocialSafe library would have been unable to do so. Users who had already synced their Facebook Profiles or Facebook Pages would still have been able to sync new content however.

The Instagram issue was slightly different and manifested itself by returning errors when trying to add an Instagram account to SocialSafe or when syncing content to the library.

We have since fixed these issues, and seeing as we’d already ticked a few other items off our list that were scheduled to go in our next planned release, we included them in SocialSafe v6.6.6. This update includes:

  • Facebook Login Issue fix for both Personal Accounts & Facebook Pages
  • Instagram Login Issue fix
  • Fix for Users unable to clear Black Overlay Screen
  • Further Helper .NET Error Fix
  • Accounts View UI enhancement

We do try to keep disruption to a minimum when it comes to releasing an update so soon after another one, but we hope you understand the importance of us addressing this issue in a timely fashion.

VIDEO GUIDE – Create PDFs Of Your Favourite Instagrams

Earlier this week we added another tutorial video to our YouTube channel. Most of you should hopefully know how to create PDFs of your Instagrams with SocialSafe, but for anyone who doesn’t, this video should make it clear:

As you see, it’s very simple. When viewing your Instagrams through either the Account View or the Photo View, you can click on the PDF and Collections button in top-right corner of the app to enable content selection. Either select your Instagrams manually by clicking on individual images, or select them all by clicking the small tick now in the top-right corner.

Once you’re happy with your selection,  click on the ‘Export to PDF’ button on the left of the top bar, and choose where you’d like to save your PDF of your Instagrams. Once the file has been created it will open automatically, displaying your photos in chronological order, along with any tags, comments and likes.

Why not create a PDF of all your Instagrams that a friend has liked, and then send it to them?

Why SocialSafe Users Are Unaffected By Heartbleed

The Heartbleed security vulnerability  caused by an OpenSSL issue is affecting many websites and web-based services, forcing users to update their login information. Not only is there the hassle of having to change a lot of passwords, but there’s also the fact that if your details were stolen then the thief would have access to the contents of that account, whether it be emails, social networks, or cloud storage.

SocialSafe users will be pleased to know that because they store all of their backed up social network content on their own machines, there is no SocialSafe Heartbleed risk posed by the OpenSSL issue. Unlike other backup services that are web-based and which hold your backed up content and then require you to login to access it, SocialSafe removes this risk by downloading it directly to your computer, giving you control over your content.

Our key mantra here at SocialSafe has always been that it’s your data, and therefore you should be the one to control it. Give a man a fish and you’ll feed him for a day, but give him a net, and he can feed himself permanently. We’ve adopted the same approach. By giving you the tools (SocialSafe) to download and view your social network content, you don’t need to depend on a web-based service to retrieve, stored, and ultimately grant you access to your data.

While Heartbleed is obviously an incredibly serious issue with potentially disastrous consequences, it is also a wake-up call to internet users at large. As long as individuals’ data is scattered across in the web in different places and not under their own control, there will always be an exponential risk associated with storage, access and security.

How Well Do You Know Your Way Around Your Data?

As we continue to make improvements and add new features to SocialSafe, there are more ways to view and do more with the content backed up within your library. We’ve put together a video showing you the main ways to interact with your content and how to find particular items.

While this video is primarily aimed at new users who have just installed SocialSafe for the first time, this video should help anyone that has been with us for a while and who may not have fully explored all of the features of SocialSafe:

We’ll be continuing to make more of these videos over the coming weeks and months, and would really appreciate any feedback you have so that we can make them as helpful as possible to you, the users. Feel free to let us know what you think about the videos, or anything else we do, by contacting us on Facebook, Twitter, LinkedIn or Google+.

VIDEO GUIDE: Using The SocialSafe Journal To Time Travel

Last week we added another video guide to the SocialSafe YouTube Channel, this time giving you a tour of the Journal, showing you how to filter what is displayed, and over what time period:

As you’ll see, we’ve tried to make life easier for you by including some preset date ranges that will allow you to quickly isolate your activities within commonly used time periods. The calendar also gives you complete flexibility over the date, allowing you to select your own start and end points, and therefore customise your own date ranges. You can also jump straight to any single day by clicking on it.

If you want to filter out certain networks, or specific accounts, you can also do this via the top bar. For example you might have a Twitter account that automatically posts many times a day which might overfill the Journal, making it harder to see your Facebook updates. Within the Journal you can simply exclude that Twitter account from the current view. Likewise you can choose to view just one account in isolation when viewing content in the Journal.

You’ll also notice that you can perform a search within your selected date range by selecting ‘Search [keyword or phrase] on this page’. If you can’t find what you’re looking for, you can always click ‘Search [keyword or phrase] everywhere’, which will revert back to looking at the entire date range of your content. For more on searching social networks, click to see the specific video.

There are plenty of other ways to browse and view your content, but hopefully with the Journal we have created a view that everyone can customise to their own requirements, giving them greater control over how they use their content.

Lessons To Be Learned From Turkey’s Twitter Shutdown

One of the problems inherent with social networks is also the one of the biggest reasons that we use them – because other people use these networks. The likes of Facebook, Instagram, Google+ and the others wouldn’t be half as much fun if you couldn’t connect and converse with other users, or if there was no one else to like your posts and leave comments. However, what if the other people who use the networks start misbehaving?

We’re all using a communal area to share content and interact with our own networks of connections, but if enough people are deemed to have abused the service or used it for purposes considered to be illegal, then there is the risk that the whole thing may be shut down. Last week, Twitter was blocked by the Turkish government after the network had been used to distribute material that purportedly showed corruption inside Prime Minister Recep Tayyip Erdoğan’s inner circle.

This blog is not the place to be discussing any of the political or moral issues surrounding the events, but we will look at the reality of the situation. And this reality is the fact that one day people were free to log on to Twitter and access their information and historic content, and the next day they were not. The overwhelming majority of Turkish people using Twitter will not have been responsible for the actions that caused the government to take the steps it did, however they paid the price for being part of that network.

It goes to show that even though we have every faith the content we create online will always be there whenever we may need to reference it, the unfortunate reality is that there is simply no way of knowing whether or not a network may have technical problems, be attacked by hackers, or forcibly made unavailable to you.

The best way to ensure that you can always access the content you have shared and created on social networks is to keep your own personal copy of it. You never know when you may need to look back, nor do you know if there will ever been anything stopping you from doing so when that need arises. With SocialSafe you can become the master of your own destiny when it comes to your information, by creating your own personal data library that you own and control.