Category Archives: Using SocialSafe

Why SocialSafe Users Are Unaffected By Heartbleed

The Heartbleed security vulnerability  caused by an OpenSSL issue is affecting many websites and web-based services, forcing users to update their login information. Not only is there the hassle of having to change a lot of passwords, but there’s also the fact that if your details were stolen then the thief would have access to the contents of that account, whether it be emails, social networks, or cloud storage.

SocialSafe users will be pleased to know that because they store all of their backed up social network content on their own machines, there is no SocialSafe Heartbleed risk posed by the OpenSSL issue. Unlike other backup services that are web-based and which hold your backed up content and then require you to login to access it, SocialSafe removes this risk by downloading it directly to your computer, giving you control over your content.

Our key mantra here at SocialSafe has always been that it’s your data, and therefore you should be the one to control it. Give a man a fish and you’ll feed him for a day, but give him a net, and he can feed himself permanently. We’ve adopted the same approach. By giving you the tools (SocialSafe) to download and view your social network content, you don’t need to depend on a web-based service to retrieve, stored, and ultimately grant you access to your data.

While Heartbleed is obviously an incredibly serious issue with potentially disastrous consequences, it is also a wake-up call to internet users at large. As long as individuals’ data is scattered across in the web in different places and not under their own control, there will always be an exponential risk associated with storage, access and security.

How Well Do You Know Your Way Around Your Data?

As we continue to make improvements and add new features to SocialSafe, there are more ways to view and do more with the content backed up within your library. We’ve put together a video showing you the main ways to interact with your content and how to find particular items.

While this video is primarily aimed at new users who have just installed SocialSafe for the first time, this video should help anyone that has been with us for a while and who may not have fully explored all of the features of SocialSafe:

We’ll be continuing to make more of these videos over the coming weeks and months, and would really appreciate any feedback you have so that we can make them as helpful as possible to you, the users. Feel free to let us know what you think about the videos, or anything else we do, by contacting us on Facebook, Twitter, LinkedIn or Google+.

VIDEO GUIDE: Using The SocialSafe Journal To Time Travel

Last week we added another video guide to the SocialSafe YouTube Channel, this time giving you a tour of the Journal, showing you how to filter what is displayed, and over what time period:

As you’ll see, we’ve tried to make life easier for you by including some preset date ranges that will allow you to quickly isolate your activities within commonly used time periods. The calendar also gives you complete flexibility over the date, allowing you to select your own start and end points, and therefore customise your own date ranges. You can also jump straight to any single day by clicking on it.

If you want to filter out certain networks, or specific accounts, you can also do this via the top bar. For example you might have a Twitter account that automatically posts many times a day which might overfill the Journal, making it harder to see your Facebook updates. Within the Journal you can simply exclude that Twitter account from the current view. Likewise you can choose to view just one account in isolation when viewing content in the Journal.

You’ll also notice that you can perform a search within your selected date range by selecting ‘Search [keyword or phrase] on this page’. If you can’t find what you’re looking for, you can always click ‘Search [keyword or phrase] everywhere’, which will revert back to looking at the entire date range of your content. For more on searching social networks, click to see the specific video.

There are plenty of other ways to browse and view your content, but hopefully with the Journal we have created a view that everyone can customise to their own requirements, giving them greater control over how they use their content.

Lessons To Be Learned From Turkey’s Twitter Shutdown

One of the problems inherent with social networks is also the one of the biggest reasons that we use them – because other people use these networks. The likes of Facebook, Instagram, Google+ and the others wouldn’t be half as much fun if you couldn’t connect and converse with other users, or if there was no one else to like your posts and leave comments. However, what if the other people who use the networks start misbehaving?

We’re all using a communal area to share content and interact with our own networks of connections, but if enough people are deemed to have abused the service or used it for purposes considered to be illegal, then there is the risk that the whole thing may be shut down. Last week, Twitter was blocked by the Turkish government after the network had been used to distribute material that purportedly showed corruption inside Prime Minister Recep Tayyip Erdoğan’s inner circle.

This blog is not the place to be discussing any of the political or moral issues surrounding the events, but we will look at the reality of the situation. And this reality is the fact that one day people were free to log on to Twitter and access their information and historic content, and the next day they were not. The overwhelming majority of Turkish people using Twitter will not have been responsible for the actions that caused the government to take the steps it did, however they paid the price for being part of that network.

It goes to show that even though we have every faith the content we create online will always be there whenever we may need to reference it, the unfortunate reality is that there is simply no way of knowing whether or not a network may have technical problems, be attacked by hackers, or forcibly made unavailable to you.

The best way to ensure that you can always access the content you have shared and created on social networks is to keep your own personal copy of it. You never know when you may need to look back, nor do you know if there will ever been anything stopping you from doing so when that need arises. With SocialSafe you can become the master of your own destiny when it comes to your information, by creating your own personal data library that you own and control.

VIDEO – How To Search All Your Social Networks & Selected Content Types

Those of you who have been with us for a while should hopefully be aware of how the search function works within SocialSafe.  But for all of our new users and for anyone who hasn’t got to grips with it yet, we’ve made a video showing you how to run a general search across all your social networks, and how you’d use the Advanced Search:

As you’ve seen, whether you want to search across all of your networks at once, just search one network at a time, or search within several different types of content from different networks, the Search and Advanced Search function of SocialSafe makes finding what you’re looking for incredibly quick and easy.

Never again will you be left struggling to remember who it was that recommended you go to that particular restaurant, or wading through thousands of your tweets to find the one with the link to that really important article. With SocialSafe and the power of its inbuilt search function, you are in complete control of your content.

How To Create PDFs Of Your Facebook Messages – SocialSafe Video Guide

Last week we added another of our SocialSafe video tutorials to our YouTube channel (make sure you subscribe so you don’t miss any!), and it was a feature that a lot of people had been asking about in the build up to the release of SocialSafe v6.6.3 – creating PDFs of Facebook Messages conversations:

As you’ll see from the video, it’s very easy to export an entire Facebook conversation to PDF. Simply go to your Facebook Messages within the Accounts view,  click ‘View All Messages’ to see an entire conversation thread and then click the ‘Do More’ button to enable content selection. Select items individually, or click the tick on the right hand side of the top bar to select all messages in the conversation, and then click on the PDF icon on the left hand side of the top bar to create your PDF. It’s that easy!

If you haven’t used SocialSafe before and are wondering how to download your Facebook Message history in the first place, you’ll need to download SocialSafe for free, install the app, then sync your Facebook account to download your Facebook Messages. You can also search through your Facebook messages, as well as viewing them via date range.

SocialSafe also supports a number of other social networks including Twitter, Instagram, LinkedIn and Google+, so if your online life is important to you, start backing up your content today. Everything is saved by the user, making it a private library in your own personal data store. It’s all your life in one private place you own and control.

Facebook Charts Your Relationships Via Timeline Posts

The way people interact on Facebook with would-be romantic interests that eventually turn into partners has a demonstrable pattern, according to a new study by the social network. Facebook’s team of data scientists posted a blog last week showing the number of Timeline posts between couples during the 100 days before, and the 100 days after they changed their relationship status on Facebook. There is clearly a trend:

The Formation Of Love - Facebook Blog

It’s worth pointing out that the ‘Day 0′ on the graph is the date that the couples retrospectively put as their anniversary, not the date they changed their relationship statuses. While the obvious conclusion to draw from the graph might be that as soon as you admit that you actually enter into a relationship then the magic starts to wane, further studies showed that while the frequency of Timeline posts declines, the expression of positive emotions in those posts increases. There is an illustration of this second finding, along with more information about the study of Facebook’s blog: ‘The Formation of Love‘.

This is all well and good for public posts to each other’s timelines, but as everyone knows, there is more to Facebook than just posting on someone’s timeline. You send personal messages, tag them in your photos, they leave comments, like your updates etc etc. Do you ever wonder what the first Facebook interaction you had with your partner was?

Facebook is pretty much a canvas onto which we paint our lives, and also our relationships. With SocialSafe, not only are you able to keep these memories safe in your own personal data store, but you can search your entire library as well as creating Collections of your content. If you wanted to surprise your partner, you could create a PDF of your Facebook Message history, or print off all of the photos you’re both in, along with all the comments and likes.

With search, Collections and PDF export within SocialSafe you can create something really magical with your content, and give your other half a lovely trip down memory lane, going right back to the first thing you ever said to one another on a social network.

See what’s in your social network past by downloading SocialSafe for free now!

Look Back for Facebook, Instagram, Twitter, Google+ And More

Last week Facebook celebrated its 10th birthday and reversed the normally observed tradition on such days, by giving everyone else a present – A Look Back. You’ve probably watched you own Facebook Movie, or at least will have seen them cropping up in your News Feed as a result of your friends sharing them, as Facebook Look Back videos have been shared almost 100 million times.

Everyone loves a good highlights reel or recap, and the massive number of shares is testament to that fact. But that’s just Facebook taking an educated guess at what it thinks should be in your highlights reel… I’m sure there must have been the odd awkward moment when someone shared their Facebook Movie only for their husband or wife to watch it and see that a picture of their spouses’ ex made the cut into the ‘highlights’ of the last 10 years…

What if you could go through your most popular content from not just Facebook but across all your social networks, picking out the bits that you want to add to your own collection of special memories? With SocialSafe you can do just that.

Get your whole life in one place by downloading your social network content to your own machine, creating your library of you. Within the journal you are able to search across all your content, adding items to Collections as you go, and also use Insights to see the most popular updates and photos from any of your networks over custom or preset time periods.

Once you’ve gone through and selected your own personal collection of memories – whether they include Facebook Messages, Tweets, Instagram Photos, Wall Post or whatever you choose – you can then export them all to a lovely PDF that you can share with those who mater to you the most. And because SocialSafe can automatically add new content to your library, you’ll have the ability to add fresh memories to your existing collections whenever you like.

Watch our video guides to learn more about PDF Export and Collections, and download SocialSafe for free to get all your life in one place.

Download Your Tagged Facebook Photos Before Your Friends Remove Them

We received a support email overnight asking a question about downloading tagged Facebook photos, and thought that it was a topic worth quickly writing a blog about.

The query was whether or not SocialSafe can download photos you are tagged in (that aren’t your own), even after the uploader has deleted them from Facebook. The answer is unfortunately ‘no’, although this is nothing to do with SocialSafe, but is in fact down to Facebook’s API, which determines what can lawfully be seen, accessed and downloaded.

Having said that, if you have already used SocialSafe to download your tagged photos from Facebook and then the user removes them from Facebook or deactivates their account, then you will still have a copy of them – along with any comments, likes and tags – safely stored in your SocialSafe library.

The same goes for all of the other content that you back up with SocialSafe – should anything happen to the originals on the networks themselves, if you’ve backed it up to your SocialSafe library then it will be yours to keep forever.

With social network profiles coming under increasing scrutiny when people are applying for jobs and even if the content depicts harmless fun, when viewed out of context by someone else it could mean the difference between landing that dream job or not. So understandably people are purging their social accounts of content, but this can have a collateral affect on their friends’ online memories too.

If you don’t want to run the risk of losing any of the moments from your past that make you you, then use SocialSafe to download your own library of you from your social networks, and make sure that you are the one who has ownership of your data.

SocialSafe Video Guide – How To Export Raw Data & Images

We recently added another video to our collection of features guides, which walks you through how to export raw data and images from SocialSafe. You can watch the video below and find more on the SocialSafe YouTube Channel.

We moved a couple of things around within the app recently, so this video should hopefully have brought you up to speed if you weren’t already. As you’ll have seen, to mark items for export you’ll first need to enable content selection, and this is done by clicking the ‘Do More’ button in the top right corner of the app when in the Journal, Accounts or Photo view.

You can then select items for Export, and by clicking on the Folder icon on the left hand side of the top bar, you are then able to select a destination on your machine to export the content to.  Text based items such as tweets, updates, friends list etc will be exported in CSV format, whereas photos will be sent to a .zip folder.

You’ll also notice that there is another button on the top bar, which allows you to export your content to PDF, and one that allows you to add items to Collections. A video guide for creating PDFs will be up later this week, but you can find out more about Collections and watch the tutorial video from our previous blog entry: SocialSafe Feature Guide: Creating and Editing ‘Collections’.