Tag Archives: how to

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How to Capture Your Facebook Page Content Using Digi Me

One of our lovely Twitter followers yesterday asked about whether our tool enabled you to capture your Facebook Page content.  The quick and easy answer to the question is yes of course and yes this does include the comments on each post as well as images.

How do I do that?

The answer here is simple.  In much the same way as you add your Facebook Profile to your account you can add any Facebook Page that you manage.  Each Page that is added counts as an additional account.

Step 1.

Go to Settings and select “Add an Account”. You will then see the following account view showing your current accounts that you already have connected and the option to add your Facebook Page Account.


Add FB Page Step 1


Select “Add your Facebook Page Account”.

Step 2.

You will then be asked to authorize SocialSafe to access your data. Click “Authorise Now” and you will then be asked to log into Facebook if you aren’t already logged in.

Add FB Page Step 2


Step 3.

You will then be presented with a list of Facebook Pages that you manage. Click on the page that you wish to add.

That’s it.  Now your page data will show up and you can review your page insights with our software in the same way as you would your Facebook Profile content.

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Changes To Facebook Privacy Settings – Are Your Posts Public?

Today saw a long-awaited change to the Facebook default privacy settings. For a long time users’ status updates were set to ‘Public’ visibility by default, with users having to adjust their privacy settings to restrict them to only their friends or to custom groups going forward.

However, some five years after the Facebook default sharing setting for new users was set to Public, the social network has finally reacted to user sentiment by changing this. Anyone joining Facebook from now on will have their posts automatically set to ‘Friends’. New users will also see a reminder when they make their first post that they can change the default privacy settings.

For all current users, it might be worth double-checking the visibility of your current settings just to make sure you’re not unintentionally sharing your posts with a wider audience than intended. To do this, simply click in the text box where you’d go to write a status, and then click on the drop-down to view/edit the settings:

facebook privacy settings

Here at SocialSafe we believe that sharing is a wonderful thing, but we also recognise that everyone has a right to privacy. We do our best to keep you up to date with any changes to the privacy settings of the major social networks that our backup application supports, but if you have any hot tips or discover any privacy flaws on these social networks that might result in people over-sharing, then please feel free to let us know and we’ll help spread the word.

Recovering Your Online Privacy – How To Delete A Bebo Account

Last year you may have read a post on here about a friend of mine who had a job interview cancelled because the employer carried out a social media check and found something on her Bebo account that they didn’t like. She hadn’t used Bebo in around 8 years and never for one second thought that someone would take the trouble to look on there when screening for an interview.

Naturally she then tried to delete the account but found that while her profile was still publicly viewable, there was no way to login and edit or delete it. We both emailed Bebo asking them to deleted our accounts in September 2013, but I didn’t hear anything until February, when they said:

Hey Andrew,
Totally understand your concern. Please know that we have received your request and are building a tool as we speak to get this done for you asap. Thanks for your patience.
Thank you for your email,

Bebo Support 

Anyway, they have since got back to me this week, saying that my account had actually been deleted – as per my request – a while ago:

deleting a bebo account

So if you wanted to delete a Bebo account, we can tell you that there is a way. From my own experience, if you simply send an email to bebo@monkeyinferno.com asking them to delete an account they can do this for you. You’ll probably have to prove that you are the one who owns the account, but in my case I just emailed them from the address used to create the account in the first place, and they didn’t ask me for any further information.

Here at SocialSafe we absolutely believe in holding on to your past and cherishing the memories you create online, but at the same time we’ve all said things online that at some point we later regret. We know a number of people had commented on the original article about this, so hopefully this will help anyone looking to delete a Bebo account.

How Well Do You Know Your Way Around Your Data?

As we continue to make improvements and add new features to SocialSafe, there are more ways to view and do more with the content backed up within your library. We’ve put together a video showing you the main ways to interact with your content and how to find particular items.

While this video is primarily aimed at new users who have just installed SocialSafe for the first time, this video should help anyone that has been with us for a while and who may not have fully explored all of the features of SocialSafe:

We’ll be continuing to make more of these videos over the coming weeks and months, and would really appreciate any feedback you have so that we can make them as helpful as possible to you, the users. Feel free to let us know what you think about the videos, or anything else we do, by contacting us on Facebook, Twitter, LinkedIn or Google+.

VIDEO GUIDE: Using The SocialSafe Journal To Time Travel

Last week we added another video guide to the SocialSafe YouTube Channel, this time giving you a tour of the Journal, showing you how to filter what is displayed, and over what time period:

As you’ll see, we’ve tried to make life easier for you by including some preset date ranges that will allow you to quickly isolate your activities within commonly used time periods. The calendar also gives you complete flexibility over the date, allowing you to select your own start and end points, and therefore customise your own date ranges. You can also jump straight to any single day by clicking on it.

If you want to filter out certain networks, or specific accounts, you can also do this via the top bar. For example you might have a Twitter account that automatically posts many times a day which might overfill the Journal, making it harder to see your Facebook updates. Within the Journal you can simply exclude that Twitter account from the current view. Likewise you can choose to view just one account in isolation when viewing content in the Journal.

You’ll also notice that you can perform a search within your selected date range by selecting ‘Search [keyword or phrase] on this page’. If you can’t find what you’re looking for, you can always click ‘Search [keyword or phrase] everywhere’, which will revert back to looking at the entire date range of your content. For more on searching social networks, click to see the specific video.

There are plenty of other ways to browse and view your content, but hopefully with the Journal we have created a view that everyone can customise to their own requirements, giving them greater control over how they use their content.

VIDEO – How To Search All Your Social Networks & Selected Content Types

Those of you who have been with us for a while should hopefully be aware of how the search function works within SocialSafe.  But for all of our new users and for anyone who hasn’t got to grips with it yet, we’ve made a video showing you how to run a general search across all your social networks, and how you’d use the Advanced Search:

As you’ve seen, whether you want to search across all of your networks at once, just search one network at a time, or search within several different types of content from different networks, the Search and Advanced Search function of SocialSafe makes finding what you’re looking for incredibly quick and easy.

Never again will you be left struggling to remember who it was that recommended you go to that particular restaurant, or wading through thousands of your tweets to find the one with the link to that really important article. With SocialSafe and the power of its inbuilt search function, you are in complete control of your content.

How To Create PDFs Of Your Facebook Messages – SocialSafe Video Guide

Last week we added another of our SocialSafe video tutorials to our YouTube channel (make sure you subscribe so you don’t miss any!), and it was a feature that a lot of people had been asking about in the build up to the release of SocialSafe v6.6.3 – creating PDFs of Facebook Messages conversations:

As you’ll see from the video, it’s very easy to export an entire Facebook conversation to PDF. Simply go to your Facebook Messages within the Accounts view,  click ‘View All Messages’ to see an entire conversation thread and then click the ‘Do More’ button to enable content selection. Select items individually, or click the tick on the right hand side of the top bar to select all messages in the conversation, and then click on the PDF icon on the left hand side of the top bar to create your PDF. It’s that easy!

If you haven’t used SocialSafe before and are wondering how to download your Facebook Message history in the first place, you’ll need to download SocialSafe for free, install the app, then sync your Facebook account to download your Facebook Messages. You can also search through your Facebook messages, as well as viewing them via date range.

SocialSafe also supports a number of other social networks including Twitter, Instagram, LinkedIn and Google+, so if your online life is important to you, start backing up your content today. Everything is saved by the user, making it a private library in your own personal data store. It’s all your life in one private place you own and control.

15 Keyboard Shortcuts For Facebook, Twitter and Google+

Keyboard ShortcutsWhile a lot of people use touchscreen technology to do the bulk of their communication and social networking, there’s still nothing quite like the satisfaction of using keyboard shortcuts to ease your passage through the day when working from a machine with a physical keyboard!

We’ve compiled a list of some shortcuts that will perform the same (or equivalent) function across Facebook, Twitter and Google+, as well as some shortcuts unique to each network:

Common Shortcuts:

1. ‘/’ – Search

2. ‘j’ and ‘k’ – Move up/down news stories/tweets/stream items

3. ‘r’ – Reply/comment on select tweet/post (Twitter and G+ only)

4. ‘m’ – New Message (Facebook and Twitter only)

Facebook Specific Shortcuts:

5. ‘c’ – Comment when on a story in News Feed

6. ‘l’ – like or unlike a selected story

7. ‘3’ – Friends

8. ‘4’ – Inbox

Twitter Specific Shortcuts:

9. ‘n’ – New Tweet

10. ‘g c’ – Connect

11. ‘g r’ – Mentions

12. ‘g p’ – Profile

13. ‘g m’ – Messages

Google+ Specific Shortcuts:

14. ‘l’ – Load new posts

15. ‘@’ -Send feeback to Google+


On Twitter and Google+, hitting ‘?’ will open up a menu showing the keys for all the shortcuts.

You can also follow these links to view full lists for Facebook shortcuts and Google+ shortcuts, and from Twitter you can select ‘Keyboard shortcuts’ from the settings drop-down.

This blog post got us thinking about how we can improve your experience of using SocialSafe, so we’d like to hear if you have any suggestions for keyboard shortcuts that we can integrate into our app. What features or views do you use the most, and what would make your life easier if there was a shortcut you could take within SocialSafe?

Please let us know by leaving a comment below, or as always get in touch via our social network accounts. You can currently find us on Facebook, Twitter, LinkedIn and Google+. We look forward to hearing from you!

7 Things You Didn’t Know You Could Do Within SocialSafe

We’re always trying to improve the experience of using SocialSafe, but often we slip in minor tweaks and updates to our releases that you might not realise. So, in order for you to really get the most out of your social content organiser, here are seven things that you might not know you can do within SocialSafe:

1. Sync one account at a time

back up social media accounts

2. Change the language in which the app operates

social network language settings

3. Add more than one account from the same social network

back up multiple social networks

4. Reverse the order in which items are displayed in the journal

reverse facebook timeline

5. Enable password protection

social media passwords

6. Right-click on day navigation arrow to jump via Week, Month or Year

Right-click on navigations arrows to  jump

7. Change the colour theme of your SocialSafe journal

changeable app skins

If there’s ever anything that you want to know about SocialSafe, then we’d be happy to help you in any way that we can. Please feel free to get in touch with us via our Facebook Page, send a tweet to @SocialSafe, contact us on Google+ or connect with our LinkedIn company page.

How To Back Up A Blog Via RSS – Video Demo

Many of you will already be backing up your blogs with SocialSafe, but for those of you who aren’t here’s a very quick demo to show you how to get started:

As you’ll see in the video, you can back up a blog in SocialSafe by simply pasting in the blog URL and backing up the content via RSS. When you back up a blog using SocialSafe, any images contained within the posts will also be backed up, and these can be viewed in a separate display, as well as within the posts themselves. You’re also able to view the original posts online by simply clicking the link within SocialSafe.

Because the blogs are backed up via RSS, you may need to change the settings within your blog itself in order to allow as many posts as possible to be backed up by SocialSafe. We do have plans to integrate full support for individual blogging platforms in due course, but in the mean time you can back up, search, view and export your content via RSS.

To stay up to date with all of our how-to guides, tutorials and new feature demos, please head over to our YouTube channel and subscribe. If you aren’t already using SocialSafe, you can download our desktop social network backup tool for free.