Tag Archives: how to

How Well Do You Know Your Way Around Your Data?

As we continue to make improvements and add new features to SocialSafe, there are more ways to view and do more with the content backed up within your library. We’ve put together a video showing you the main ways to interact with your content and how to find particular items.

While this video is primarily aimed at new users who have just installed SocialSafe for the first time, this video should help anyone that has been with us for a while and who may not have fully explored all of the features of SocialSafe:

We’ll be continuing to make more of these videos over the coming weeks and months, and would really appreciate any feedback you have so that we can make them as helpful as possible to you, the users. Feel free to let us know what you think about the videos, or anything else we do, by contacting us on Facebook, Twitter, LinkedIn or Google+.

VIDEO GUIDE: Using The SocialSafe Journal To Time Travel

Last week we added another video guide to the SocialSafe YouTube Channel, this time giving you a tour of the Journal, showing you how to filter what is displayed, and over what time period:

As you’ll see, we’ve tried to make life easier for you by including some preset date ranges that will allow you to quickly isolate your activities within commonly used time periods. The calendar also gives you complete flexibility over the date, allowing you to select your own start and end points, and therefore customise your own date ranges. You can also jump straight to any single day by clicking on it.

If you want to filter out certain networks, or specific accounts, you can also do this via the top bar. For example you might have a Twitter account that automatically posts many times a day which might overfill the Journal, making it harder to see your Facebook updates. Within the Journal you can simply exclude that Twitter account from the current view. Likewise you can choose to view just one account in isolation when viewing content in the Journal.

You’ll also notice that you can perform a search within your selected date range by selecting ‘Search [keyword or phrase] on this page’. If you can’t find what you’re looking for, you can always click ‘Search [keyword or phrase] everywhere’, which will revert back to looking at the entire date range of your content. For more on searching social networks, click to see the specific video.

There are plenty of other ways to browse and view your content, but hopefully with the Journal we have created a view that everyone can customise to their own requirements, giving them greater control over how they use their content.

VIDEO – How To Search All Your Social Networks & Selected Content Types

Those of you who have been with us for a while should hopefully be aware of how the search function works within SocialSafe.  But for all of our new users and for anyone who hasn’t got to grips with it yet, we’ve made a video showing you how to run a general search across all your social networks, and how you’d use the Advanced Search:

As you’ve seen, whether you want to search across all of your networks at once, just search one network at a time, or search within several different types of content from different networks, the Search and Advanced Search function of SocialSafe makes finding what you’re looking for incredibly quick and easy.

Never again will you be left struggling to remember who it was that recommended you go to that particular restaurant, or wading through thousands of your tweets to find the one with the link to that really important article. With SocialSafe and the power of its inbuilt search function, you are in complete control of your content.

How To Create PDFs Of Your Facebook Messages – SocialSafe Video Guide

Last week we added another of our SocialSafe video tutorials to our YouTube channel (make sure you subscribe so you don’t miss any!), and it was a feature that a lot of people had been asking about in the build up to the release of SocialSafe v6.6.3 – creating PDFs of Facebook Messages conversations:

As you’ll see from the video, it’s very easy to export an entire Facebook conversation to PDF. Simply go to your Facebook Messages within the Accounts view,  click ‘View All Messages’ to see an entire conversation thread and then click the ‘Do More’ button to enable content selection. Select items individually, or click the tick on the right hand side of the top bar to select all messages in the conversation, and then click on the PDF icon on the left hand side of the top bar to create your PDF. It’s that easy!

If you haven’t used SocialSafe before and are wondering how to download your Facebook Message history in the first place, you’ll need to download SocialSafe for free, install the app, then sync your Facebook account to download your Facebook Messages. You can also search through your Facebook messages, as well as viewing them via date range.

SocialSafe also supports a number of other social networks including Twitter, Instagram, LinkedIn and Google+, so if your online life is important to you, start backing up your content today. Everything is saved by the user, making it a private library in your own personal data store. It’s all your life in one private place you own and control.

15 Keyboard Shortcuts For Facebook, Twitter and Google+

Keyboard ShortcutsWhile a lot of people use touchscreen technology to do the bulk of their communication and social networking, there’s still nothing quite like the satisfaction of using keyboard shortcuts to ease your passage through the day when working from a machine with a physical keyboard!

We’ve compiled a list of some shortcuts that will perform the same (or equivalent) function across Facebook, Twitter and Google+, as well as some shortcuts unique to each network:

Common Shortcuts:

1. ‘/’ – Search

2. ‘j’ and ‘k’ – Move up/down news stories/tweets/stream items

3. ‘r’ – Reply/comment on select tweet/post (Twitter and G+ only)

4. ‘m’ – New Message (Facebook and Twitter only)

Facebook Specific Shortcuts:

5. ‘c’ – Comment when on a story in News Feed

6. ‘l’ – like or unlike a selected story

7. ’3′ – Friends

8. ’4′ – Inbox

Twitter Specific Shortcuts:

9. ‘n’ – New Tweet

10. ‘g c’ – Connect

11. ‘g r’ – Mentions

12. ‘g p’ – Profile

13. ‘g m’ – Messages

Google+ Specific Shortcuts:

14. ‘l’ – Load new posts

15. ‘@’ -Send feeback to Google+


On Twitter and Google+, hitting ‘?’ will open up a menu showing the keys for all the shortcuts.

You can also follow these links to view full lists for Facebook shortcuts and Google+ shortcuts, and from Twitter you can select ‘Keyboard shortcuts’ from the settings drop-down.

This blog post got us thinking about how we can improve your experience of using SocialSafe, so we’d like to hear if you have any suggestions for keyboard shortcuts that we can integrate into our app. What features or views do you use the most, and what would make your life easier if there was a shortcut you could take within SocialSafe?

Please let us know by leaving a comment below, or as always get in touch via our social network accounts. You can currently find us on Facebook, Twitter, LinkedIn and Google+. We look forward to hearing from you!

7 Things You Didn’t Know You Could Do Within SocialSafe

We’re always trying to improve the experience of using SocialSafe, but often we slip in minor tweaks and updates to our releases that you might not realise. So, in order for you to really get the most out of your social content organiser, here are seven things that you might not know you can do within SocialSafe:

1. Sync one account at a time

back up social media accounts

2. Change the language in which the app operates

social network language settings

3. Add more than one account from the same social network

back up multiple social networks

4. Reverse the order in which items are displayed in the journal

reverse facebook timeline

5. Enable password protection

social media passwords

6. Right-click on day navigation arrow to jump via Week, Month or Year

Right-click on navigations arrows to  jump

7. Change the colour theme of your SocialSafe journal

changeable app skins

If there’s ever anything that you want to know about SocialSafe, then we’d be happy to help you in any way that we can. Please feel free to get in touch with us via our Facebook Page, send a tweet to @SocialSafe, contact us on Google+ or connect with our LinkedIn company page.

How To Back Up A Blog Via RSS – Video Demo

Many of you will already be backing up your blogs with SocialSafe, but for those of you who aren’t here’s a very quick demo to show you how to get started:

As you’ll see in the video, you can back up a blog in SocialSafe by simply pasting in the blog URL and backing up the content via RSS. When you back up a blog using SocialSafe, any images contained within the posts will also be backed up, and these can be viewed in a separate display, as well as within the posts themselves. You’re also able to view the original posts online by simply clicking the link within SocialSafe.

Because the blogs are backed up via RSS, you may need to change the settings within your blog itself in order to allow as many posts as possible to be backed up by SocialSafe. We do have plans to integrate full support for individual blogging platforms in due course, but in the mean time you can back up, search, view and export your content via RSS.

To stay up to date with all of our how-to guides, tutorials and new feature demos, please head over to our YouTube channel and subscribe. If you aren’t already using SocialSafe, you can download our desktop social network backup tool for free.

How To Enable Password Protection In SocialSafe – VIDEO GUIDE

At SocialSafe we understand that privacy is a very important issue for a lot of people, and we take yours very seriously. This is why we never see nor store any data that you choose to back up from your social networks. We also recognise the fact that a number of you may be using SocialSafe on machines with shared access – such as a family computer – so a while ago we added password protection for your SocialSafe journal.

Enabling password protection within SocialSafe is very easy, and we’ve put together a simple video showing you how to do this:

As you’ll see, all you need to do is click on ‘Edit Password’ from the menu in the bottom left of the app, and from there you can choose your password. You are also able to set your SocialSafe journal to lock after a period of inactivity (you can choose the length of time), and there is also the option to set your journal to lock when your machine is sleeping.

If you needed to lock your journal immediately, but leave your workstation open for someone else – allowing a housemate or a friend to borrow your laptop to do some work for example – then you can click on ‘Lock Now’ from the menu:

password protection
Lock your journal manually from the menu

As with every password,  it is good practice to make it something memorable to yourself, but not obvious to other people. A combination of numbers, upper and lower case letters and other characters is recommended to make your password as strong as possible.

How To Embed Google+ Posts Into WordPress.com & Other New Features

Google+ has rolled out a new feature that makes it possible for bloggers and content creators to embed Google+ posts on other sites. The functionality had previously been tested on a number of accounts from select publications – National Geographic, Sports Illustrated etc – but yesterday it became available to all users.

Embedding a Google+ post on your website is fairly straightforward – simply click the ‘Embed Post’ button from the drop-down menu on an individual post to obtain the necessary code. Embedding a Googe+ post on WordPress.com is slightly different, but is easily done.

When you are presented with the embed code, only copy from the post link itself – eg https://plus.google.com/104580270311111171846/posts/SEzDPDsqonF. Then simply paste the link into your writing pane, adding the following prefix and brackets:

embedding google+ posts on wordpress

Your selected Google+ post, along with the option to +1 the post and leave a Comment, will appear as such:

Speaking about the new feature, Seth Sternberg – Director of Google+ Platform – said “We want to make it easy to expand your audience across the web”. In a blog post on the topic, the social network also revealed another the feature – Author Attribution – which will allow articles you publish to be associated with your Google+ profile automatically.

For more information about these new features, check out the Google+ Developers Blog.

SocialSafe Video Guides: How To Download Instagram Videos

Last week we told you all about SocialSafe v6.5.8 which now allows you to download your Instagram videos to your SocialSafe journal, where they can be viewed, searched and exported, just like your other content.

We’ve recently put together a short video as part of our SocialSafe Features Guide series, which shows you how you can interact with your Instagram videos within SocialSafe:

Your Instagram videos are backed up the same way as your Instagram photos, and all the captions, comments, tags and likes are also downloaded to your SocialSafe journal, and they can be searched just as you would do with any of your other content.

If you’re already backing up Instagram photos with SocialSafe, any videos that you create will be downloaded to your own machine whenever you sync. If you don’t currently use SocialSafe and want a way to download Instagram videos and photos, get the SocialSafe free trial from our website. We also have a video that shows you how to download Instagram photos, which includes how to add an Instagram account to SocialSafe for the first time.

Get creative!