Tag Archives: Social Media

How To View Instagrams From Your Desktop

One feature within SocialSafe that you might not be aware of, is to do with photos. You can jump to the original image on the social network it was posted to with just one click.

When viewing any of the photos backed up in your SocialSafe library, you should be used to clicking on the thumbnail to see the larger view of the photo, as well as any comments, tags and likes. One thing you may not have noticed is the ‘View original’ button (highlighted in red) just beneath the large view of each photo:

view instagram photos on your pc or mac

Clicking on ‘View original’ will open up a browser window (or tab) and take you to the social network where the original image was posted. This short video shows you how this feature works with Instagram photos, but the same principle applies for any photos backed up in your SocialSafe library:

One way you might want to utilise this functionality is by combining it with the Flashback feature. When you’re shown your most popular photo from today’s date in previous years, you might want to remind your friends of it. By clicking on ‘View original’ you can jump straight to that image on whichever network it was posted on, and you could then comment on it again, or reshare it so that your friends or those who are tagged in it get a reminder of the great memories you’ve created together.

There are many other reasons why being able to jump back to the original photos online could be useful, and we’re sure you’ll find your own! This is just one of the ways we try to enhance your experience of using SocialSafe and enjoying your content, and we’ve got plenty more to come!

Which Social Media Records Did The #WorldCup Final Break?

Given the amount of people who actively use social media, and the amount of people to whom football is more or less a religion, it should be of little surprise to hear that Sunday’s World Cup Final broke Facebook and Twitter records.

Germany’s extra time victory over Argentina managed to elicit 280m interactions on Facebook (posts, comments or likes) from fans and observers across the globe. That figure eclipsed the record for the most Facebook interactions for an event, which had been set at 245m by the 2013 Super Bowl.

A new record was also set for the most tweets-per-minute, which peaked on Sunday at 618,725 and comfortably broke the record set earlier in the week when the hosts Brazil were annihilated 7-1 by eventual world champions Germany (580,106 tweets-per-minute). However the Germany vs. Brazil game still retains the record for the most tweets in a game, (36.6m), with only 32.1m tweets being posted during the World Cup final.

They were two very different games, with the record-setting Germany vs. Brazil game descending into the viral sharing of memes before half an hour had even been played, while the Germany vs. Argentina final was a much more tense affair during which people may have been less inclined to aver their gaze from the match to a second screen.

Another interesting fact came from Facebook, with the social network revealing that the top five countries participating in the global interactions were the USA, Brazil, ArgentinaGermany and Indonesia. It’s a little surprising that the two countries battling it out in the World Cup final were not the top two countries in terms of Facebook activity, although as stated, it’s reasonable to assume that both the Argentinians and the Germans would be glued to the match itself, rather than posting to social networks.

Were you active on social media during the football World Cup? What were your favourite moments from Brazil 2014? There many memorable tweets, posts and viral memes doing the rounds, and it must be said that social media really did provide a supplementary layer and subplot to what was already a fantastic global occasion.

If you have a particular favourite social media moment from Brazil 2014 then please link to it in the comments section below.

VIDEO GUIDE: Search Your Instagram Captions, Comments, Tags and #Hashtags

One of the cool things you can do when you download your Instagram photos to SocialSafe is to search through them by keyword or hashtag. When viewing your Instagrams within SocialSafe you can click on the Search box on the left hand side of the top bar and enter the word, name or phrase you’d like to find.

Here’s a very short video showing you how to Search Your Instagram Captions, Tags and #Hashtags:

Any photos containing your chosen search term will be displayed. Hovering over an image will show you how many comments, tags and/or likes it has, and clicking on the image will open it up in a larger view, where you will be able to see the caption, any comments, who has liked your photo and any tags associated with it.

You can also change the date range [not demonstrated in this video] to only show you images from any of the preset time periods (eg Last 7 Days, Last 30 Days, Last Year etc), or set your own custom date range.

For more tutorial videos, including how to print your Instagrams as PDFs, please refer to the SocialSafe YouTube Channel where the other aspects and functionality of the SocialSafe application are covered in greater detail.

Facebook Controls Your News Feed In Attempt To Manipulate Your Mood

The much fabled Facebook News Feed algorithm sees to it that we are shown stories that Facebook thinks we will engage with, or that will be of significant interest to us. To add to the irritation of users, we are also shown Suggested Posts and adverts that take the place of posts from people who we’re actually friends with.

However, it’s one thing being second guessed for the sake of not being overwhelmed with potentially irrelevant or humdrum content, but it’s something else entirely to have the content of your News Feed manipulated to see if it can elicit certain emotional reactions from you. And that’s exactly what has been going on at Facebook.

It has recently come to light that Facebook had manipulated the emotions of hundreds of thousands of users by what was shown in their respective News Feeds. An experiment conducted in 2012 saw nearly 700,000 users’ News Feeds skewed to be happier or sadder than normal, in an attempt to see if an ‘emotional contagion’ could be affected.

The results showed that emotion can indeed spread across the network, evidenced by the fact that users who had been presented with a manipulated Facebook News Feed went on to post updates of their own that reflected the mood of the ones they had been shown.

Users were understandably annoyed to find out that Facebook had been using them as psychological guinea-pigs without their knowledge or consent. While not necessarily illegal, what Facebook has done could be considered immoral, and even those involved in conducting the research – such as Susan Fiske, Professor of Psychology at Princeton University – had their reservations:

“…the level of outrage that appears to be happening suggests that maybe it shouldn’t have been done… I’m still thinking about it and I’m a little creeped out too.”

However,  Adam Kramer – a member of Facebook’s Core Data Science Team and co-author of the study – has defended the experiment:

“The reason we did this research is because we care about the emotional impact of Facebook and the people that use our product… We felt that it was important to investigate the common worry that seeing friends post positive content leads to people feeling negative or left out. At the same time, we were concerned that exposure to friends’ negativity might lead people to avoid visiting Facebook. We didn’t clearly state our motivations in the paper.”

How do you feel about Facebook’s experiment? While there is the obvious ethical issue surrounding the manipulation of people’s moods, there is a case to argue that Facebook had the interests of its wider audience at heart, and telling people that they were to be the subject of such an experiment could bias the outcome. If you have a view on this story, please feel free to let us know your opinion by leaving a comment below.

US Court Succeeds With ‘Largest Ever’ Facebook Data Request

Details have come to light this week of a US court order forcing Facebook to hand over the data of almost 400 people involved in a benefits fraud investigation. While the case dates back to last year, a judge only made the details public in the last few days.

Facebook initially appealed the decision, but ultimately had to provide the courts with photographs, private messages and other personal information from 381 accounts, as the courts had deemed that the content contained “evidence of criminality”.  The case was investigating fraudulent benefit claims, with the courts arguing that the information from the Facebook accounts would prove that the claimants were in fact healthy.

However, Facebook’s major concerns related to not only the size number of accounts from which data had been demanded (the site said the request was “by far the largest” it had ever received from a government body), but also the apparent lack of a restrictions when it came to the US government retaining the data. Seemingly the data surrendered by Facebook can be held indefinitely by the US government, as there was no deletion date included in the warrant.

The number of people who “unnecessarily” had their privacy breached also cause Facebook much ire, with Chris Sonderby, a legal adviser to Facebook, saying:

“Of the 381 people whose accounts were the subject of these warrants, 62 were later charged in a disability fraud case. This means that no charges will be brought against more than 300 people whose data was sought by the government without prior notice to the people affected.”

Defending the actions of the courts, a spokesperson for the Manhattan District Attorney said:

“The defendants in this case repeatedly lied to the government about their mental, physical, and social capabilities. Their Facebook accounts told a different story.”

The judge who lifted the lid on the investigation, and the nature in which evidence was collected, wrote in their findings:

“Facebook could best be described as a digital landlord, a virtual custodian or storage facility for millions of tenant users and their information. Hence, the search warrants authorise the search and seizure of digital information contained within the Facebook server.”

The problem when you entrust all of your personal data to other services or networks is that they often have to think on the practical business implications of taking a moral stand when it comes to privacy. It’s easier for individuals to dig their heels in against the authorities than it is for a publicly listed company with shareholders and millions of users to hold it accountable for its actions.

What is your view on the situation? Was the US government justified in capturing so much data? Should Facebook have put up more of a fight? Let us know your thoughts in the comments section below.

Is Your Facebook Page Optimised For The New Layout Changes?

The new layout for Facebook Pages is gradually becoming mandatory for all, after first being made available to those who wanted to embrace the changes back in March. Over the course of the next few days page admins who hadn’t previously enabled the new layout will see that their Facebook Pages now more closely resemble the Timelines that they’re used to seeing on the Profiles of individual users.

With the posts now streamlined all the way down the right hand side of the page in a Timeline, this frees up the left hand side of the page for sections containing the other media and content types. Admins are also able to organise these sections, giving greater control over what is seen first by visitors the to a page.

The cover photo area has been tidied up to include simple text buttons in place of the clunkier ‘tabs’ that used to feature between the cover photo and the main content of a page:

new facebook pages layout

The People and About sections are anchored at the top of the left hand column, (the right hand column being the Timeline), which is just beneath the cover photo and quick navigation buttons, but everything else can be reordered:

new facebook page layout

So for example if you have a very visual product you could position the photos section right at the top, or if your page had previously enjoyed lots of engagement via one particular aspect, you can make sure that your audience can continue to find it easily by positioning it close to the top.

Page admins might also want to think about what they have as their page’s last section, as this will remain visible when someone scrolls further down your timeline, so if you can put something memorable or compelling there, you might find that it is the section that gets the most viewing time.

Have you have the new Facebook Page layout for a while, or are you just getting it now? What are your thoughts? Let us know by leaving a comment below, or if you have any tips for ordering sections please feel free to share them here.

Scout Willis Topless Protest After Instagram Removes Her Account For Nudity

A social media storm was brewing yesterday as topless pictures of Scout Willis (daughter of Die Hard star Bruce Willis and Striptease pin-up Demi Moore) were posted to Twitter by Scout herself in protest against the apparent ‘anti-nipple’ policy of photo sharing platform Instagram.

The 22-year-old actress was originally banned from Instagram for posting a picture of an item of clothing she had designed featuring two topless women. She then took to Twitter to vent her frustrations, and then subsequently went on a bare-chested jaunt around New York City, taking photos along the way which she posted to Twitter with the hashtag #FreeTheNipple.

We’ll keep this particular blog entry free of any nude picture, but all of the images posted by @Scout_Willis can be found on her Twitter page where she also goes on to explain that it’s not just about losing her Instagram pictures:

Following Scout Willis’ public complaint to Instagram, her account was reinstated (albeit without the images that contravene the site’s policy), however she has since declared her disinterest in rejoining Instagram, saying “They gave it back, but I don’t want it…”.

However, you do have to wonder what would have happened if someone less famous than Scout Willis had complained about being banned, or if her #FreeTheNipple campaign on Twitter hadn’t seen so much support. With strict policies governing what will and will not be tolerated on social networks, it can be easy to accidentally post something that crosses the line and sees all of your content removed or blocked, and your account suspended or deleted.

Don’t take a chance with your social media memories – create a backup of your content that you own and control. With SocialSafe you can download your Instagrams, posts, tweets, photos, messages and more from a variety of social networks including Instagram, Facebook, Twitter, LinkedIn and more. You never know when you might find that they’re gone.

Real Estate Magnate Hides Cash Then Tweets Clues To Its Whereabouts

Many accounts on Twitter promise to help you make more money, or indeed save you money, but none quite in the same way as this enigmatic user from California. Using the account handle @HiddenCash, this mystery user is hiding sums of cash in public places, then posting pictures and clues as to their whereabouts on Twitter. Prior to posting the clues, @HiddenCash will also tweet ahead of time to let its followers know that a ‘drop’ is imminent.

The account was created less than a week ago, yet already over $5,000 has been found by @HiddenCash’s followers in the San Francisco Bay area alone. Further drops are continuing around the state of California, with the residents of Los Angeles and San Jose already benefiting from the mystery tweeter’s acts of kindness.

When someone finds the hidden Benjamins, there is an accompanying note with instructions on how to alert @HiddenCash to the fact that the money has been found, and in turn continue the game.

Here’s an example of how the whole thing works:

First the clue…

And then the tweet from the jubilant person who found the hidden green…

 No one knows who the generous person leaving money parcels around California is, although the person or group behind these kind acts sent an anonymous email to TIME to explain the reasoning behind their actions:

“I have made my fortune in real estate, and have been able to accumulate multiple properties, whereas so many people can’t afford to buy a house or even a small condo in San Francisco. People who work just as hard or harder than me. So I wanted to give back … But I also wanted to do something that would give back in a fun way, and get people involved.”

This isn’t the first time Twitter has been used to broadcast clues for finding hidden physical goodies. Scottish band Biffy Clyro recently hid concert tickets around the towns local to the venue on the day of their shows and alerted their followers in a similar fashion to @HiddenCash.

Are you from California and are you following @HiddenCash? Have you tried to look for any of the money? Let us know how you get on!

Highway To The Danger Zone: US Airways Accidentally Tweets Nude Image

Just when you think your company is killing it on social media, some fool tweets a picture of a woman pleasuring herself with a model aeroplane. Confused? Read on…

us airways tweet
It’s a big building with patients, but that’s not important right now.

It’s probably fair to say that it’s been a week of mixed results for the social media teams of American Airlines and US Airways.

On Monday, a 14-year-old Dutch girl jokingly sent a tweet to @AmericanAir threatening them with a terror attack. Highly unamused and quite justifiably concerned, the airline simply responded by saying that they’d passed her details onto the FBI. The girl was subsequently arrested by Rotterdam Police later that day.

High-five! Way to go airline social media teams! But then things went a little wrong yesterday…

US Airways (who incidentally merged with American Airlines in December 2013) had social media disaster when one of its employees mistakenly tweeted a decidedly NSFW image to a customer who was trying to lodge a complaint. It took US Airways a good hour to realise their error and delete the tweet, by which time the image had been retweeted hundreds of times.

When US Airways issued an apology, they claimed that the image had been sent to them by another Twitter user, and that it had inadvertently wound up in the response to the complaining customer while they were trying to flag the image as inappropriate. Either way, we’d hate to be the person who hit ‘send’ on that tweet.

Unfortunately, the reality of social media is that by the time any of us realise we’ve posted something we perhaps shouldn’t have, it is often too late, and the item has either been copied, reshared or both. Obviously accidents happen, but in order to minimise this risk, it’s wise to make sure that any staff operating social media channels on behalf of a company are well versed in the best practices.

Recently we put together a white paper that we feel would be helpful to anyone using social media as part of their business, and you can download it for free: Minimising the Legal and Regulatory Risks of Social Media in Business.

SocialSafe White Paper: Minimising the Legal Risks of Social Media in Business

These days a wide range of businesses use social media channels to build better relationships with their customers, employees and other stakeholders. From large consumer brands with millions of Facebook fans to niche B2B companies promoting their services through LinkedIn, social media has transformed the world of marketing.

But as businesses rush to take advantage of this new way of talking to their audiences, the risks are often overlooked. We’ve all seen plenty of examples of social media gaffes from businesses as they try to work out the right way to use these channels, but the bigger danger is that they could find themselves falling foul of the law.

Most businesses are aware of how the law, and industry regulations, affect their traditional communications, but understanding how this applies to social media can be tricky. Worse still, some businesses do things in social media that they would never dream of doing in their other channels, such as republishing copyrighted photographs, or sniping at their competitors, because they imagine that the rules no longer apply.

The technology of social media is developing faster than the law can keep up, so it’s easy to understand how many businesses might become a little lax in their approach. But with a little planning and some common sense policies, you can significantly reduce the level of risk your business is exposed to.

To help with this, we’ve produced a white paper, in collaboration with legal and compliance experts, to give businesses a clearer picture of how things currently stand, and what action they can take to minimise risk.

[Click here to download your free copy]