Tag Archives: social networking

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Guest Post: Digi Me a Photographers Perspective

This is a guest post by Abigail Hobbs.  Abigail is a student with a keen passion for photography and social media.

I’m going to do something  a little bit different today, talk about software rather than photography however the software does link in well to the art of photography.

digime

Digi Me is a software that allows you to keep all your social networking activities in one place. To begin with, for people like me who are very much into the social networking scene this software is brilliant. I linked my Facebook, Twitter and both of my Instagram accounts to it and now whenever I log onto my laptop I can see what I was up to a year ago, two years ago or even the year I first set up my social networking profiles. It stores all your data and posts in one safe place on your computer…think of it as your own personal ‘cloud’ featuring your social story. Yes I know on the face of it, it sounds as if I have allowed a company to intrude into my personal space but I really haven’t. It is controlled and owned by me and just me.

Not only is it a storage tool, but also an organisational tool. One thing I like about it is that it brings together all your different networks into one location and places daily activities (if there are any) into your own personal journal. For instance I can look back to March 2013 and see all activity for that month or choose a particular day or week. It has allowed me to go right back to when I first set up my various profiles and also enabled me to  reminisce on some memories!

With regards to photography, it is good to see what posts were particularly successful and which ones were not. I can also access all the photos I have ever posted and save them directly to my computer rather than having to go onto the individual sites and download the images from there.

I myself am an iPhone user and the makers of Digi Me cater for people like me. They offer two free apps; ‘Keepsies’ which allows you to download and save your Instagram photos to your phone and ‘Likes’ which allows iPhone users to download the photos they like on Instagram to their phone. I tried both of these apps and in my opinion I found them quite pointless. Instagram already has a feature in which you can download the photos you post automatically from Instagram to your phone and I find the idea of ‘Likes’ just a bit strange. I don’t like the idea that just because I have liked something on Instagram that I should have it saved to my iPhone. It takes up storage which is already fairly limited on iPhones and the service they offer once again Instagram offer with the fact there is a feature on Instagram where you can see all the photos you have liked. However it is a case of personal taste.

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Those couple of things listed above are the only thing I can fault Digi Me on. Whilst planning and writing this post, Digi Me went through a name change. They used to be Socialsafe and still operate in the same way with the same owners

‘ however we thought the time was right to change our name to Digi Me. This represents ‘your digital life’ and not just your social network life. We’ll be making the transition over the coming weeks.’ 

I’m not really sure why it was necessary to change the name however as times move forward I can see why a company of this kind want to keep up and relate the name to the growing products they develop and supply.

You can download Digi.Me for free enabling you to have 4 accounts synced. If you are an avid ‘Social networker’ then there is the option to pay $6.99+ (around £4.50+) to have up to 20 social networking accounts linked however I cannot really see many having so many accounts and in my opinion having the facility for 4 is just enough.

pricing

As you can see, the software requires you to log in so if for any reason your laptop is stolen you don’t need to worry about people seeing your personal things. Once logged in, you are given an overview of each profile activity. Digi Me

If you click on ‘accounts’,(on the left hand side tool bar) a page like this will appear allowing you to click on each account and find out more information. The tool bar is handy when it comes to quickly accessing particular things for instance all your photos. It enables you to see all the photos you have ever uploaded. All in one safe place.

Like I said above, for a photography student like myself it is good to see the types of photos that have proven to be the most popular and which ones not so. This access is easy through Digi Me’s Insight page

socialsafe

Until I found out about this Software, I had always wondered if there was a way to keep all my activities in one place and this certainly allows it. Photographically, I do find it useful however for me I use it mainly to look at my accounts and look back over the years. I also love how I can upload something to one of my accounts from my phone and its there (once synced) for good within the software available for me to download straight to my computer without the hassle of having to email myself the file in order to get it onto my laptop.

I would definitely recommend the software predominantly to any users like myself who like to be social online but also to look back at things over the years. Its a nice way to jog the memory too.

 

Friday Fun: Instagram Search Challenge

Instagram is just amazing with all those beautiful images that everyone shares. When you share images on Instagram you usually tag them so that they are more easily found and appreciated by others.

Digi Me saves your Instagram photos along with the message, tags and comments that are associated with them.  Our challenge for today is to see if you can find your most used Instagram Hashtag and the Instagram photo that got you the most comments.

Share your results in the comments below or with us via our Twitter or Facebook Page.

If you haven’t already downloaded Digi Me you can download it here and join in with the fun!

Managing your Reputation – Tips and Tools

As the internet gets older so does our online digital footprint which builds up our online reputation.  Over time our online reputations have become more important on both a professional and personal basis.  Companies now look to our social media accounts to see if we have a presence there, they look at  what our behavior is like and how that will affect their companies. Companies too are protecting their own brand reputation online as this is what they use to trade on.

This article will detail some tips around how to manage your online reputation and provide links to a few useful tools that may help you to clean up you reputation online should you need to!

Top Tips for Managing Your Online Reputation

  • Monitoring your reputation – whether you are an individual looking for a job or a company looking to understand how you are seen by others online you need to consider monitoring your reputation but what tools can you use to do this. Well simply one of the most useful tools about is Google Alerts. Just enter your search criteria and see what news and key search data comes up on you or your company. Also consider including key company employees in these alerts so that you can see who has influence within your company.
  • Repairing the Damage – So you’ve seen some content that you really think is damaging your reputation.  Here are some ways to fix the damage.  If it is content that you own. Remove it and then ask for the content to be taken down by the relevant search engines. For example Google has a page removal tool in its webmaster tools.  If the content is owned by someone else try getting in contact with them and requesting that it is taken down. If the content is defamatory you may wish to consider a cease and desist request through a lawyer.
  • On Social Media – Monitor all the comments on your social media channels including your blog. Comments from competitors or that are negative towards you or your company/ products are not necessarily a bad thing if you respond reasonably and quickly.  Leaving the comments to fester or responding overly defensively or in an unreasonable way will leave a lasting mark on your social channels. If there is a user that is constantly just leaving negative comments that aren’t constructive consider moderating the user or banning them from your page or blocking them from your channels.
  • Deleting content – If you are going to delete comments or content on your social networks it is worth considering taking a copy/ snapshot of what was up there before you delete it in case for any reason you need evidence of what had happened. Compliance can also be another good reason to back up your content before removing it from social media sites.  You can use tools like Digi Me by Socialsafe to do these backups and they do follow compliance standards.

If you have some top tips for managing your online reputation or have a story to share about how you have done this, share it in the comments area below.

And remember if you liked this article share it with your colleagues and friends using our sharing buttons!

Recovering Your Online Privacy – How To Delete A Bebo Account

Last year you may have read a post on here about a friend of mine who had a job interview cancelled because the employer carried out a social media check and found something on her Bebo account that they didn’t like. She hadn’t used Bebo in around 8 years and never for one second thought that someone would take the trouble to look on there when screening for an interview.

Naturally she then tried to delete the account but found that while her profile was still publicly viewable, there was no way to login and edit or delete it. We both emailed Bebo asking them to deleted our accounts in September 2013, but I didn’t hear anything until February, when they said:

Hey Andrew,
Totally understand your concern. Please know that we have received your request and are building a tool as we speak to get this done for you asap. Thanks for your patience.
Thank you for your email,

Bebo Support 

Anyway, they have since got back to me this week, saying that my account had actually been deleted – as per my request – a while ago:

deleting a bebo account

So if you wanted to delete a Bebo account, we can tell you that there is a way. From my own experience, if you simply send an email to bebo@monkeyinferno.com asking them to delete an account they can do this for you. You’ll probably have to prove that you are the one who owns the account, but in my case I just emailed them from the address used to create the account in the first place, and they didn’t ask me for any further information.

Here at SocialSafe we absolutely believe in holding on to your past and cherishing the memories you create online, but at the same time we’ve all said things online that at some point we later regret. We know a number of people had commented on the original article about this, so hopefully this will help anyone looking to delete a Bebo account.

If you would like to back up 4 social media accounts for free. Why not download Socialsafe for free.

Try SocialSafe

How Well Do You Know Your Way Around Your Data?

As we continue to make improvements and add new features to SocialSafe, there are more ways to view and do more with the content backed up within your library. We’ve put together a video showing you the main ways to interact with your content and how to find particular items.

While this video is primarily aimed at new users who have just installed SocialSafe for the first time, this video should help anyone that has been with us for a while and who may not have fully explored all of the features of SocialSafe:

We’ll be continuing to make more of these videos over the coming weeks and months, and would really appreciate any feedback you have so that we can make them as helpful as possible to you, the users. Feel free to let us know what you think about the videos, or anything else we do, by contacting us on Facebook, Twitter, LinkedIn or Google+.

#NoMakeupSelfie Campaign Raises £8m+, But Some Money Got Lost

Earlier this year social media was maligned for the ease with which it allowed the #neknomination drinking game to spread, and seemingly encourage irresponsible and dangerous acts of rapid intoxication. By being able to tag others in posts, the craze spread incredibly quickly, leading to an enormous number of people posting videos of themselves trying to out-do each other in terms of drinking bravado, sometimes with fatal consequences.

However, the notion of tagging people in posts and asking them to carry out a particular task before passing on the proverbial baton to other friends has taken a benevolent turn. As of last week, women have been posting a #NoMakeupSelfie along with a mobile screenshot of their text donations in aid of Cancer Research UK, and then challenging their female friends to forego their makeup and follow suit by tagging them in the post.

So far the movement has raised over £8m, although not all of the money pledged has ended up going to Cancer Research UK. As messages are relayed many times over, something is bound to get lost in translation. In this case, simply texting the wrong word when making a donation has seen money inadvertently diverted to other causes.

The text keyword for Cancer Research UK is ‘BEAT’, however many people texted the word ‘DONATE’, which is designated solely for the use of Unicef. As a result, Unicef has received over £18,000 worth of ‘accidental’ donations. But the errors didn’t end there…

A number of people also fell foul of their phone’s autocorrect feature, which changed the word ‘BEAT’ to BEAR. They then received thank you messages from the World Wildlife Fund after the word ‘bear’ automatically triggered the initial process for adopting polar bears. However, WWF’s Director of Fundraising – Kerry Blackstock – was quick to allay fears of people being signed up to a longterm commitment:

“Any texts sent to us instead of Cancer Research [UK] would not result in any donations going to help protect polar bears as WWF relies on human operators calling people back to confirm adoptions, so no money would have changed hands.”

But setting aside the minor admin errors made by both man and technology, the whole story is a great example of how significant change can be affected by the use of social media, and how simple it is for acts of good will to gain momentum and a critical mass when people share an idea online. Long may it continue.

As More Police Departments Use Social Media, What Are The Compliance Risks?

Social networks have increased the speed and scope of our communicating ability so much that it is little wonder businesses and organisations are rapidly adopting these channels. One area that is proving to be a fertile ground for building relationships is law enforcement.

A 2013 survey in the United States found that 96% of police departments used social media in some capacity. Facebook was by far the most popular platform, with 92.1% of the police departments using social media having a presence on the worlds largest social network. The next most commonly used channel was Twitter, with 64.8% of the police departments using social media having an account on the micro blogging platform.

While police departments are predominantly using their social network accounts to aid the solving of crimes by asking local residents to come forward with information, having a social network presence is also improving the relationship between communities and their law enforcement agencies. Lynn Hightower, communications director at the Boise Police Department says:

“People can communicate with the police department, it’s no longer that 800-pound gorilla that no one knows how to communicate with.”

It’s great to see the positive changes that can arise from the use of social media by individuals and organisations, and if you read the end of the Mashable article Police Turn to Social Media to Fight Crime, Dispel Rumors, there’s a feel-good story.

However, if you are a business or a public or government body using social media, it’s worth being aware of any regulations that might apply to your particular industry or sector. You will likely have certain responsibilities when it comes to records retention, and more often than not it isn’t enough to simply rely upon being able to find something on the social networks themselves.

We recently produced a White Paper that looks at some of the legal risks posed to businesses who use social media as part of their marketing and communication efforts, and how those risks can be best minimised. You can download Minimising the Legal and Regulatory Risks of Social Media in Business for free now.

Twitter Outage – How To Access Your Tweets, DMs, Mentions and More…

Last night saw another Twitter outage affecting users of both the mobile app and the web version of the social network. For some people the outage lasted almost and hour, but the issue was resolved by around midday PDT.

The disruption was an unfortunate side effect of some maintenance work being carried out by Twitter, as the company explained:

“During a planned deploy in one of our core services, we experienced unexpected complications that made Twitter unavailable for many users starting at 11:01am. We rolled back the change as soon as we identified the issue and began a controlled recovery to ensure stability of other parts of the service. The site was fully recovered by 11:47am PDT. We apologize for the inconvenience.”

While the outage was scarcely more than three-quarters of an hour, it was still an inconvenience for many, and could have had caused serious problems for some individuals and businesses. With more and more of us using Twitter as the first line of communication, not being able to access the information contained in our tweets, mentions, DMs and more could leave you missing an all important phone number or email address right we need it.

As reliable as social networks are on the whole, there is no getting away from the fact that they do have occasional difficulties and experience periods of downtime. In order to avoid any potential problems caused by such outages, it’s advisable to keep a local copy of your social network content.

SocialSafe allows you to take control of your content by downloading your Facebook messages, tweets, DMs, wall posts and much more to your own library that your own and store. So whatever happens to the originals online, whether they are deleted forever or just become temporarily unavailable, you’ll always be able to access your content if it’s in your SocialSafe library.

Facebook Removing @Facebook.com Email Accounts In March

You can now finally kiss goodbye to your @facebook.com email address after the social network announced that it would be shuttering that particular service over the next few weeks.

You’re probably all thinking the same thing right now: Do I have a Facebook email address? Yes, yes you do. These were created back in 2010, and were issued to every user. They were also issued to everyone who signed up after this point, and were linked to your public user ID:

Facebook email addresses

However, they never really caught on, as people quite understandably already had perfectly functioning email addresses, and therefore it would have been a wholly unnecessary transition that would undoubtedly have caused friction. But that didn’t stop Facebook from trying to shoehorn them into our lives…

Back in 2012 Facebook managed to anger a number of users by swapping out whatever other email address they had listed publicly on their profile in favour of the Facebook email address. Despite the backlash, the company stood its ground saying that they’d announced these changes back in April of that year.

However as they say, you can lead a horse to water but you can’t make it drink. Facebook email accounts never really caught on, and the social network is finally pulling the plug, saying instead that it will focus on improving its mobile messaging experience for everyone.

When the changes go into effect in early March, any emails that were being received by your Facebook email address will now be sent to the primary email address on your account. There will also be an option to turn this forwarding off.

Did you ever use your Facebook email address? What will the impact of this move be? Let us know by leaving a comment below.

Is Your Email Provider The Skeleton Key Hackers Are After?

In the case of protecting your social network accounts, it’s not necessarily the individual networks that may be the weak link in the chain. When you think about the mechanism by which you log in to all of the different services and networks that you use on a daily basis, there is usually one common denominator – an email address.

Today you may have read the story of how Naoki Hiroshima was extorted into giving up his Twitter username worth $50,000 after an attacker had managed to change the account settings on his GoDaddy domains, which his personal email stemmed from. Without reprinting the whole story here, things went from bad to worse for Naoki before he eventually gave in to the demands in order to prevent complete disaster that would have befallen him if he’d lost control of his domains permanently.

It’s well worth reading the his blog, as it highlights some issues with PayPal and GoDaddy that you’d be well advised to familiarise yourself with if you use either service:

My $50,000 Twitter Username Was Stolen Thanks to PayPal and GoDaddy

Going back to the broader issue of using the same email address (and password) to log in to a variety of different services and networks, if that email becomes compromised, you could be in a lot of trouble. While there may be ways to prove to your email provider that your account has been hacked (many ask you to provide a second email address for just such eventualities), the turnaround period can leave plenty of time for the imposter to wreak havoc through your digital life.

Social networks, online shops and a plethora of other services usually have a ‘Forgot Your Password?’ button, which will send a password reset link to your registered email address. If you aren’t in control of that email address at the time, it would be very easy – as Naoki discovered – for an attacker to change the login details on your network or other accounts. So even when regain control of your email account, it may be too late to salvage the other parts of your online life.

At SocialSafe, we may not be able to help you with adding an extra layers of security to your networks or other online accounts, but we can help you to preserve your content should anything happen to the original networks. Use SocialSafe to download your Facebook Messages, photos, wall posts, updates, tweets, Instagrams and so much from your social networks, and store it on your own machine in your own personal data store. So whatever happens to your live accounts, your memories will be safe forever in your own personal library, that you control.